ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to more »
ServiceNow Developer Cheshire/Hybrid Up to £75,000 per annum Were looking for an experienced ServiceNow Developer for our UK recognised Client, a leading specialist in Insurance with offices located throughout the UK. As the ServiceNow Developer you will assist in the design, development, testing and implementation of solutions. … This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to existing applications. * Contributing … possible. * Supporting safe implementation of solutions to production environments. * Contributing to software development practice. Key Skills/Qualifications needed for this role: * Experience of ServiceNow web services, and APIs. * Experience in JavaScript, Active Directory, LDAP, SSO, and workflow configuration. * Exposure in the key modules in ServiceNow: Incident/problem/ more »
an Technical Business Analyst to join its fast-growing, business-critical team! This role sits within the technical operations team, and needs someone with ServiceNow, or experience in a similar management system to support on their growing requirements as one of the revenue drivers of the business. As ITSM Business more »
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1/P2 more »
Employment Type: Permanent
Salary: £65000 - £75000/annum (plus company benefits & bonuses)
SCCM/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
in Information Technology or related field Experience in a similar role Service Desk/Helpdesk role. Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Excellent troubleshooting and problem-solving skills Hands on knowledge/experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
Devices - Basic Networking knowledge - TCP/I, DNS, LAN/WAN, Routers, Switches - Patching Solutions - Automox/WSUS - Helpdesk packages such as Jira/ServiceNow - Azure/AWS - Telephony Systems As mentioned above, the role does require travel to the Basingstoke site 3 days per week and the salary on more »
systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT/1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time more »
Employment Type: Permanent
Salary: £23000 - £26000/annum Per Annum + Benefits
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
in our Data Centre Engineer: Prior experience in high-risk environments and Data Centres. Familiarity with DCIM tools and standards (preferable). Experience with ServiceNow, Remedy, or other ticketing systems (preferable). Keen attention to detail and a proactive approach. Proficiency in Infrastructure Technologies and Networking Concepts. Competency in MS more »
Experienced in a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMC Remedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change more »
the day. Our custom IAMS solution is used by thousands of users across the Met Office and our customers. We employ Azure, AWS and ServiceNow as identity providers, for CI/CD, workflows, testing and more. The tasks you pick up from the Jira board will be varied and will more »
Role: ServiceNow Technical Lead Job Type: Permanent Location: Warwick/Wokingham, UK (3 days Onsite) Ready to utilise your skills and knowledge in ServiceNow? Are you looking for an exciting opportunity to leverage your experience in ITSM Modules, ITOM, HR, SecOps, ITBM? Join us as a ServiceNow Technical Lead! Careers … learning opportunities. Build and maintain a team of high-performing individuals. Build strong relationships with a diverse range of stakeholders. The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation lifecycle for … ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play more »
in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability more »
looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability more »
looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first instance or send a CV more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Eutopia Solutions Limited
Configuration Management experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you are experienced with ServiceNow but UCMDM, BCM Atrium and/or Microsoft Service Management experience would also be relevant Ideally you will have experience working in a multi-site more »
as the liaison between suppliers and internal stakeholders, you will be instrumental in defining and measuring SLAs. Your expertise will be pivotal in configuring ServiceNow and developing reports to establish a robust framework for future operations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version more »
