SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to more »
across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
procedures for effective data management, reliable data operations, timely and consistent delivery of accurate data to business users. Working with Azure Dev Ops and ServiceNow, including deriving analytical information Data engineering design patterns and best practice, including data pipelines. Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL more »
alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication more »
ensure you are on top of the priority tickets, escalating, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Proactively follow up with users as you more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
limited supervision. Desirable Criteria · Familiar with ITIL principles · Knowledge of Microsoft 365 and Windows 11 · Previously worked on an IT service desk · Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring more »
Nottingham, Beeston, Nottinghamshire, United Kingdom
Metropolitan Thames Valley
contact handling skills and active listening skills. An understanding of common IT Service Management Frameworks, i.e. ITIL. Experience with the use of ITSM Toolsets (ServiceNow preferred). Any exposure to SDI accreditations or similar would be beneficial. Any exposure to the Housing sector would be useful, but not essential. Microsoft more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
FCDO Services
interrogate and evaluate data will make you a go-to colleague. In addition, youll be at an advantage if you have working knowledge of ServiceNow and Office 365 and similar Microsoft environments (Intune). Discover the support you need to grow your career further Working with us youll help keep more »
Intune configuration and administration to develop desired state configuration for Azure Cloud Platform. · Create and maintain documentation for Intune configurations and best practices. · Manage ServiceNow queue and adhering to SLAs. Change, Incident and Problem management. Handle severity incident, availability for on-call (on ROTA basis). Your Profile Key skills more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Invitise
The successful candidate will possess proven skills working with the following - Transforming Service Management Service Management - ITIL V4/IT4IT Data Governance Data Management ServiceNow CSDM ITSM Prince 2/Agile Improvement - identification methodology, SLA, OLA, UPC, Stakeholder Management Governance frameworks Budget Management Leading & management of staff Innovation & continuous Improvement more »
processes to optimize IT service management and enable effective decision-making. Proven experience as a CSDM/CMDB Architect or similar role. Proficiency in ServiceNow CSDM/CMDB frameworks and tools Strong knowledge of IT service management principles (ITIL) and IT infrastructure. Excellent analytical and problem-solving skills. Effective communication more »
Manchester Area, United Kingdom Hybrid / WFH Options
Levick Stanley
/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well more »
to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49500/annum Excellent Pension and Benefits
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49800/annum Excellent Pension and Employee Benefits
Newbury, England, United Kingdom Hybrid / WFH Options
DataCareers
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service Management (ITSM) eg ServiceNow o Warehouse Management System (WMS) Manhattan Associates o Security Information and Event Management (SIEM) eg Splunk/LogRhythm o Project Management tooling eg Microsoft Project more »
Strong diagnostic skills and a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and more »
challenge and improve existing process in a constructive manner by appropriately negotiating and influencing key stakeholders. Desired skills: IT Service Management toolsets (Cherwell, Remedy, ServiceNow etc) Centralised monitoring toolsets (e.g. SolarWinds/Nagios/Icinga/etc) Windows 10 If you are a dynamic leader with a passion for delivering more »
management processes (Incident, Problem and Change Management) Ability to deliver in a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is more »
Python, PySpark, R, Scala etc. Experience using SQL, PowerBI, Tableau or similar tools. Preferred: Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration. Strong knowledge of using SQL, PowerBI, Tableau etc. Strong knowledge of using Python, PySpark, R, Scala etc. Experience of supporting IT Applications more »
resolving their queries Strong experience with Microsoft OS and application stacks Windows 10 Office 365 suite Active Directory Experience using ticketing systems such as ServiceNow or other alternatives Excellent communication skills Service Desk Analyst/Helpdesk Analyst, £160 per day inside IR35 3 month rolling contract, Derby more »
/Autopilot, Azure AD, SharePoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Teams IT Service Desk Analyst - Stratford (London) Hybrid more »