Intune configuration and administration to develop desired state configuration for Azure Cloud Platform. · Create and maintain documentation for Intune configurations and best practices. · Manage ServiceNow queue and adhering to SLAs. Change, Incident and Problem management. Handle severity incident, availability for on-call (on ROTA basis). Your Profile Key skills more »
instrument controllers on the network are configured per security standards. Accurately records, updates and document requests using the IT service desk system (i.e. Jira, ServiceNow).Assists LIMS and instrument users by providing system training, troubleshooting and resolving urgent instrument and controller issues.Maintains a comprehensive equipment inventory, points of contact, and more »
Manchester, England, United Kingdom Hybrid / WFH Options
Made Tech
the processes Manage change using robust change management processes that prevent scope creep Ability to manage workflows with popular ticket management tools such as ServiceNow, Jira Service Desk, Zendesk etc Create, run and report on a service transition plan for onboarding a new service into a Managed Service team Facilitate more »
Job summary As a ServiceNow Product Manager for the UK Health Security Agency (UKHSA) Technology team, you will play a pivotal role in leading the digital transformation of the agency, ensuring it becomes a more data-driven, customer-focused, and digitally advanced organisation. Main duties of the job As a … ServiceNow Product Manager for the UK Health Security Agency (UKHSA) Technology team, you will play a pivotal role in leading the digital transformation of the agency, ensuring it becomes a more data-driven, customer-focused, and digitally advanced organisation. In this role, your primary focus will be on utilising ServiceNow … effectively to enhance UKHSA's digital capabilities. You will lead the design, development, and maintenance of ServiceNow APIs, UIs, and backend infrastructure to achieve UKHSA's objectives of transforming health expectations across England. Your responsibilities include identifying process optimisation opportunities for products and services, contributing to implementing proposed solutions, and more »
Manchester Area, United Kingdom Hybrid / WFH Options
Levick Stanley
/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49500/annum Excellent Pension and Benefits
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49800/annum Excellent Pension and Employee Benefits
Newbury, England, United Kingdom Hybrid / WFH Options
DataCareers
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Watford, Hertfordshire, South East, United Kingdom
Hays
a rotating basis to ensure continuous coverage during operational hours. What you'll need to succeed Previous experience with 1st and 2nd line support (ServiceNow, Azure, ITIL, Windows/Microsoft, Ability to commute to their Watford office 5 days a week What you'll get in return An initial more »
Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service Management (ITSM) eg ServiceNow o Warehouse Management System (WMS) Manhattan Associates o Security Information and Event Management (SIEM) eg Splunk/LogRhythm o Project Management tooling eg Microsoft Project more »
management processes (Incident, Problem and Change Management) Ability to deliver in a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is more »
strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. The Role: As a ServiceNow Technical Lead/Solution Architect operating across the enterprise within the capability team, you will be responsible for leading scoping, design, development, and implementation activities … across client projects to deliver world class ServiceNow-based solutions. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers, and testers to guide the design … to implementation and beyond whilst ensuring company risk and quality standards are adhered to. Responsibilities: Lead the technical delivery of projects based on the ServiceNow platform, Define technical solutions (at an architectural and design level of detail, Provide technical leadership and mentoring to junior architects and offshore development teams. Deliver more »
/Autopilot, Azure AD, SharePoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Teams IT Service Desk Analyst - Stratford (London) Hybrid more »
environment. Good technical, analytical and communication skills (both written and verbal). Proficient cloud platforms (AWS, Azure), Guidewire and Microsoft 365 & Azure, DevOps, SharePoint, ServiceNow and Immersive Labs Proven experience in developing IT DR plans and co-ordinating IT DR testing activities or similar experience in other IT related planning more »
environment. Good technical, analytical and communication skills (both written and verbal). Proficient cloud platforms (AWS, Azure), Guidewire and Microsoft 365 & Azure, DevOps, SharePoint, ServiceNow and Immersive Labs Proven experience in developing IT DR plans and co-ordinating IT DR testing activities or similar experience in other IT related planning more »
systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT/1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time more »
Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support Analyst, Familiarity with ticketing systems (for example ServiceNow or ZenDesk), Active Directory administration, Office 365 and Windows troubleshooting skills, Excellent telephone manner and customer service skills, Flexibility and willingness to work on-site more »
Employment Type: Contract
Rate: Up to £17.44 per hour + £17.44 per hour PAYE
Harlow Wood, Nottinghamshire, United Kingdom Hybrid / WFH Options
Avocet Strategic Resourcing
motivated A ‘can do’ attitude Desirable Skills Previous IT Support/Helpdesk/Service Desk experience Experience using ticketing platforms such as Zendesk or ServiceNow Experience troubleshooting any of the following: digital screens, AV, OS, hardware, software Call us today for an informal chat to find out more about this more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Benefits + Training + Hybrid work
change requests. Prepare and/or present documentation to Information Services Leadership Team and business stakeholders. Experience with the following project tools especially valued: ServiceNow SPM (Strategic Portfolio Management), JIRA, Microsoft Teams, Smartsheet, MS Projects or other project planning software. Experience with meeting planning and facilitation. Experience with vendor management more »
packaging/updating software via 3rd party tools (e.g. Profile Unity) Experience of enterprise monitoring systems Experience in working with ticket systems such as ServiceNow and an understanding of priorities and SLA’s Ability to plan and implement technical changes without unexpected disruption to the service and with minimal oversight more »
applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft\SafeQ) Working in office and more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to more »
ServiceNow Developer Cheshire/Hybrid Up to £75,000 per annum Were looking for an experienced ServiceNow Developer for our UK recognised Client, a leading specialist in Insurance with offices located throughout the UK. As the ServiceNow Developer you will assist in the design, development, testing and implementation of solutions. … This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to existing applications. * Contributing … possible. * Supporting safe implementation of solutions to production environments. * Contributing to software development practice. Key Skills/Qualifications needed for this role: * Experience of ServiceNow web services, and APIs. * Experience in JavaScript, Active Directory, LDAP, SSO, and workflow configuration. * Exposure in the key modules in ServiceNow: Incident/problem/ more »
an Technical Business Analyst to join its fast-growing, business-critical team! This role sits within the technical operations team, and needs someone with ServiceNow, or experience in a similar management system to support on their growing requirements as one of the revenue drivers of the business. As ITSM Business more »