Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service more »
management processes (Incident, Problem and Change Management) Ability to deliver in a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is more »
IAM Have experience with HR processes (JML) and systems and authoritative source integration based on WorkDay, SuccessFactors, Beeline, and application integration such as AD, ServiceNow, SAP, etc. Have experience with Java, BeanShell/JavaScript, JSP/Servlets Have experience with web technologies: XML, SPML/SOAP. Web Services and App more »
strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. The Role: As a ServiceNow Technical Lead/Solution Architect operating across the enterprise within the capability team, you will be responsible for leading scoping, design, development, and implementation activities … across client projects to deliver world class ServiceNow-based solutions. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers, and testers to guide the design … to implementation and beyond whilst ensuring company risk and quality standards are adhered to. Responsibilities: Lead the technical delivery of projects based on the ServiceNow platform, Define technical solutions (at an architectural and design level of detail, Provide technical leadership and mentoring to junior architects and offshore development teams. Deliver more »
/Autopilot, Azure AD, SharePoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Teams IT Service Desk Analyst - Stratford (London) Hybrid more »
environment. Good technical, analytical and communication skills (both written and verbal). Proficient cloud platforms (AWS, Azure), Guidewire and Microsoft 365 & Azure, DevOps, SharePoint, ServiceNow and Immersive Labs Proven experience in developing IT DR plans and co-ordinating IT DR testing activities or similar experience in other IT related planning more »
environment. Good technical, analytical and communication skills (both written and verbal). Proficient cloud platforms (AWS, Azure), Guidewire and Microsoft 365 & Azure, DevOps, SharePoint, ServiceNow and Immersive Labs Proven experience in developing IT DR plans and co-ordinating IT DR testing activities or similar experience in other IT related planning more »
mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think more »
Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support Analyst, Familiarity with ticketing systems (for example ServiceNow or ZenDesk), Active Directory administration, Office 365 and Windows troubleshooting skills, Excellent telephone manner and customer service skills, Flexibility and willingness to work on-site more »
Employment Type: Contract
Rate: Up to £17.44 per hour + £17.44 per hour PAYE
and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Desirable (Good to have) ITIL Foundation Certification ITSM & ServiceNow experience Automobile industry experience About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is more »
motivated A ‘can do’ attitude Desirable Skills Previous IT Support/Helpdesk/Service Desk experience Experience using ticketing platforms such as Zendesk or ServiceNow Experience troubleshooting any of the following: digital screens, AV, OS, hardware, software Call us today for an informal chat to find out more about this more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Benefits + Training + Hybrid work
change requests. Prepare and/or present documentation to Information Services Leadership Team and business stakeholders. Experience with the following project tools especially valued: ServiceNow SPM (Strategic Portfolio Management), JIRA, Microsoft Teams, Smartsheet, MS Projects or other project planning software. Experience with meeting planning and facilitation. Experience with vendor management more »
packaging/updating software via 3rd party tools (e.g. Profile Unity) Experience of enterprise monitoring systems Experience in working with ticket systems such as ServiceNow and an understanding of priorities and SLA’s Ability to plan and implement technical changes without unexpected disruption to the service and with minimal oversight more »
applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft\SafeQ) Working in office and more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to more »
Hove, England, United Kingdom Hybrid / WFH Options
Legal & General
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we’ve grown to become one of more »
of Network concepts such as Wi-Fi, TCP/IP, Switching/Routing, VLANS and Firewalls. Good understanding of ITIL working principles. Understanding of ServiceNow Incident, Problem, Change Management Modules is desirable but not essential. Assist with daily, weekly and monthly IT health checks, for example certificate expiry and backups. more »
ServiceNow Technical Architect Country: UK Location: Remote with occasional travel Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants … delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work. Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the … highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE more »
ServiceNow Technical Architect Country: UK Location: Remote with occasional travel Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants … delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work. Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the … highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE more »
West Midlands, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
ServiceNow Technical Architect Country: UK Location: Remote with occasional travel Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants … delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work. Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the … highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE more »
East Midlands, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
ServiceNow Technical Architect Country: UK Location: Remote with occasional travel Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants … delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work. Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the … highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE more »
ServiceNow Technical Architect Country: UK Location: Remote with occasional travel Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants … delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work. Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the … highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE more »
ServiceNow Technical Architect Country: UK Location: Remote with occasional travel Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants … delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work. Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the … highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE more »