Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our … trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential … and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology more »
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support … Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the administration of firewall and antivirus solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying … network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage Work 10. Good troubleshooting and analytical skills. Knowledge of Windows 10 and Microsoft Office 365. Understanding of PC more »
The successful candidate will receive training and support to provide an exceptional client experience across a wide range of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With mentoring … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and … Operations and Security. Pathways and Career Progression. The role offers a permanent role upon completion of the apprenticeship depending on performance. Apprenticeship Standard Digital support technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Between 9am-5:30pm, Monday to Friday. Expected Duration 18 Months Positions Available more »
Job DescriptionIT Application Support AnalystLocation: London City CentreSalary up to £90,000Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space!We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges with the benefit … in the digital banking ecosystem paving massive exposure and opportunity.Reporting into the Head of Product your duties will be the following:Provide seamless customer support by investigating, trouble shooting and resolving customer issues.Express ownership through solutions and recommendations to help benefit the customer.Express strong stakeholder management with both customers … our client’s product and service improvements issues.Gather customer requirements and articulate appropriate technical and non-technical solutions.Proactively create and drive impactful changes across support workflows, policies and toolsAssist with customer onboarding and continued success of the customer relationship.What we are seeking in candidates:· Background in financial trading systems more »
We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst. Responsibilities Overseeing the development of software products and applications. Eliciting and briefing functional requirements through process mapping. Ensuring systems are operating within business standards. Contributing to systems planning, budgeting, and overall … projects. Establishing key performance indicators. Analysing project and systems data, producing insights to optimize performance. Identifying problems and shortfalls and proposing solutions. Providing operational support such as liaising with stakeholders, tracking timelines, etc. Preparing, reviewing, and maintaining systems documentation and reports. Maintaining systems contracts and financials. Qualifications Degree in more »
entry-level opportunities in the world of FinTech or Trading? We are looking for ambitious and enthusiastic individuals with a keen interest in customer support and technology. Thinking of apprenticeships but don't want to limit your options? Considering university but not for you? Or maybe you want to … with a Market-Leading global Fintech company… this is the role for you. Team Overview Supporting our financial clients as part of the Application Support and Technical Client Management team, this is a fantastic opportunity for dynamic, career-focused people to join an expanding and forward-thinking technology company. … a point of contact for clients to ensure they derive the greatest possible value from the use of our software. Providing business critical technical support to our clients, who are high profile financial institutions, utilities and funds. Providing technical consultancy to our clients in areas like product configuration and more »
currently recruiting for an Opics Engineer to join an international investment bank and help with the decommissioning of the Opics software. As an Opics Support Engineer, you will play a pivotal role in our technology transformation journey. You will be responsible for the meticulous decommissioning of our Opics application … working closely with cross-functional teams to ensure minimal disruption and optimal performance throughout the process. Key Responsibilities: Support the decommissioning process of the Opics application, adhering to project timelines and quality standards. Collaborate with IT, operations, and business units to gather requirements and execute decommissioning plans. Troubleshoot and … updates to stakeholders. Ensure compliance with regulatory and security standards throughout the decommissioning process. What We're Looking For: Proven experience with Opics application support and decommissioning in a financial services environment. Strong understanding of investment banking operations and technology infrastructure. Excellent problem-solving skills and the ability to more »
Job DescriptionA multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office.The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … will become an advanced user of SQL, Python and VBA once fully developed in this role.Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills.The role will pay a strong performer a year one £150-200k total more »
A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k more »
