51 to 75 of 214 Support Analyst Jobs in the UK

2nd Line Support Analyst A 2nd Line Support Analyst is required by Whitehall Resources for our client in Lancashire. This is a permanent role and will be suitable for someone who has strong troubleshooting and problem-solving skills in Microsoft OS and Office products. This position … require good customer service skills. An understanding of Networking, SQL and Active Directory would also be good to have. Do you have? 2nd Line Support experience? Strong troubleshooting and problem solving skills? An understanding of Active Directory, Networking, TCP/IP and SQL? Microsoft Operating Systems experience Strong communication … skills? Would you like? To develop your career? To work for a market leader? Gain new skills and experience? If so, please apply! IT Support | 2nd Line Support | Microsoft OS | Active Directory | TCP/IP | SQL | Networking | Customer Service more »

Dynamics 365 Support Analyst - F&O Remote £50,000 I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but … demonstrate: Experience supporting Dynamics CRM & ERP across various modules, but a warehousing . supply chain/manufacturing focus would be advantageous International/global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based more »

Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing … senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service Desk more »

We are seeking a dynamic Finance Systems Support Analyst to support our critical finance systems as part of the Commercial Applications group. Based within Digital Innovation and Technology Services, the group supports a number of key systems across the university, working with users to ensure our systems … excellent opportunity is suited to a recent graduate who is passionate about finance, technology, and process improvement. Duties of the Role The Finance Systems Support Analyst will provide application and technical support to internal staff for the Universitys Finance systems. The role will provide support to … university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place. To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our more »

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication more »

IT Support Analyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration and remote flexibility … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and swiftly resolve support requests. Tech Setup: Install and configure the latest hardware and applications to keep our operations running smoothly. Account Management: Create and manage user accounts more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Commercial Services Group is recruiting for an Application Support Analyst on behalf of Cantium Business Solutions, which is part of Commercial Services Group. Salary: £24,500 per annum Brand: Cantium Business Solutions Location: Kings Hill (Hybrid) The Role Are you looking for your next IT Support opportunity … Do you have an interest or experience in Application Support? If so, we may have a great opportunity for you! The Local Authority Applications Team supports and maintains 3rd party applications used by key KCC directorates to deliver essential services to citizens in Kent. This includes but is not … limited to the critical applications used by the Children's, Young People and Education and Adult Social Care services. Cantium are recruiting an Application Support Analyst to support our Local Authority Applications, if you have experience supporting LAS, Synergy, Core+ or Mosaic then we’d love to more »

Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the … invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector, through learning new skills and receiving … their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from home more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud … systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of more »

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »

Trading Support Analyst - London - £50,000 - £65,000 Harrington Starr have just partnered with a leading Global who have an exciting new opportunity for a new Senior Application Support Analyst to join the company. They are looking for a support professional with good business and … excellent communication skills. This position will be very hands on and will require exposure to some essential tools and the following: Experience providing L1 Support in a Customer facing role. Hands on experience with supporting and troubleshooting FIX API's. Strong exposure to either a Windows or a Linux more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard and bespoke … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support more »

Senior Support Analyst Location: London Salary: £90,000 - £110,000 A leading Trading Firm is looking for an experienced Support Analyst to join the team in their London offices. They have a massive global footprint and have amazing market presence. They offer a wide range of … and services to over twenty million customers globally. The successful candidate will be expected to develop and implement lasting technology solutions as well as support the existing application. This is an amazing opportunity to become part of a growing, forward-thinking financial firm. Responsibilities The role will involve providing … 1st/2nd line application support You will be responsible for offering engagement with a range of stakeholders from front to back office Have a 'hands-on' approach to work and a 'can do' attitude Provide ad-hoc reporting tools for business groups On-call, weekend, bank holiday and more »

IT Support Analyst Permanent Malton (N Yorkshire) to £28,000 + £2,500 (On-Call) IT Support Analyst needed for a permanent position based in Malton (N Yorkshire), including occasional travel to other UK sites if required. A chance to join an established business with a … long-term proven track record. Start May/June 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests … to the management team. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support partners. Working to a rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of more »

IT Support Analyst Conrad Energy are currently recruiting for an experienced 1st line IT Support Analyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon … new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate more »

EPM Support Analyst – Staines-upon-Thames/Hybrid A boutique global consulting firm is seeking a proactive and enthusiastic EPM Support Analyst to join the team. This consultancy has a specialist EPM practice, helping customers to leverage solution that enable them to make fast, informed decisions … act as trusted advisers to our clients, with a strong reputation for delivering value and quality. You will be responsible for the maintenance and support of the client's EPM systems both during and after implementation and this will involve setting up workflows, systems admin, configuration, and writing scripts. … Key day-to-day responsibilities: Assisting with the implementation and maintenance of EPM solutions User and systems support Troubleshooting and resolving technical issues System administration Ensuring data integrity Creation of new financial reports and regular analysing Collaboration with IT and finance teams to identify and implement process improvements, as more »

Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. more »

Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. You will come from a London Markets insurance background where you have supported the specialty insurance more »

Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise … a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support … underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica more »

Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for … handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering … service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the more »