Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to … in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. … services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. As the Junior more »
Position - Senior TechnicalSupportAnalyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior TechnicalSupportAnalyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical … business applications throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technicalsupport teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate more »
GU14, Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Hampshire Recruitment Service
independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior TechnicalSupport Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will … work alongside a TechnicalSupportAnalyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The … Technical Services team provide a wide range of services to their customers, providing both proactive and reactive technicalsupport as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technicalmore »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Meraki Talent Ltd
Senior/2nd/3rd Line IT TechnicalSupportAnalyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25/04/24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking to recruit a Senior IT Support Engineer to … an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth … key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT TechnicalSupportAnalyst Provide advanced support and administration for more »
Kidlington, Oxfordshire, South East, United Kingdom
Matchtech Mobility
Please note this role does not offer sponsorship. Job Description: IT TechnicalSupportAnalyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's … expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technicalsupport, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT TechnicalSupportAnalyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk more »
TechnicalSupportAnalyst – Trading Systems – FIX – 1st Line TechnicalSupportAnalyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a … competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment, so a similar experience previously is a plus. Requirements · Proven … Good SQL experience. Great opportunity to join a leading brand in Financial Services, in a company that offers a clear career path in the support function. If you feel like you match the above and would like to hear more, please apply within. TechnicalSupportAnalystmore »
Contract TechnicalSupportAnalyst - Field Based| £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for aField BasedContract TechnicalSupportAnalyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if … IT professionals with Field Experience or those wanting to branch out into field support. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for multiple levels more »
TechnicalSupportAnalyst - 3 months - Liverpool A client of mine based in Liverpool is looking for a TechnicalSupportAnalyst on a 3 month engagement with a possibility to extend. Support and engage with local and wider teams to continuously improve the environment … per day inside ir35, you are expected to be onsite 5 days a week in Liverpool. Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and Reporting. Skills & Experience: Good understanding of best practice frameworks e.g., ITIL. The ability … to understand standards and regulations and identify how this could impact IS Technical Services. Possesses a good knowledge of IT infrastructure (e.g., desktops, laptops etc). Has high quality oral communication and written skills. A good level of experience in a Technical Service or a similar role. Proven more »
Company: Generis Enterprise Technology Limited Job Title: TechnicalSupportAnalyst/Support and Development Liaison (Remote) Location: Remote – UK Contract Status: Full-time/Permanent Staff About us Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management … testing tools for processing and validating large data migrations. To fulfill this role, you will have the following attributes: Must-have: Experience in IT Support: A proven track record in a previous IT supporttechnical role, demonstrating the ability to effectively troubleshoot and resolve customer issues. Familiarity … systems like Freshdesk, JIRA, Zendesk. Effective Communication Skills. Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a more »
to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others. Position Overview The TechnicalSupportAnalyst will be responsible for responding to … as well as upgrading and maintaining end user devices through regular refresh intervals and projects requiring new equipment. This role will work with other technical resources, adhere to procedures, workflows, and tools to provide exceptional support and customer service. The place of work is Lindenstrasse 2, 6340, Baar … Switzerland. Essential Duties Include, but are not limited to, the following: Drive technicalsupport analysis with heavy emphasis on excellent customer service and methodical troubleshooting of IT related problems for onsite/remote users; including, but not limited to, software/hardware, such as mobile phones, laptops, PCs more »
As a Senior Supply Chain TechnicalSupportAnalyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing … they meet expected outcomes. Perform system configuration and administrative changes. Assess proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and … approval of technical changes. Ensure QA of solutions before production delivery. Manage day-to-day administration, troubleshooting, and platform performance monitoring. Who Should Apply: Individuals with 6+ years of IT development/configuration experience, preferably in a large international organization. Expertise in Köerber and GAINS platforms and Supply Chain more »
Position Title: TechnicalSupportAnalyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of … against our SaaS application in order to clearly state the impact of the issue and the need of the customer Information gathering, in-depth technical research (In-App logging, Azure Platform Telemetry, Database Metrics and Health indicators, Network traffic analysis, etc.), and review of potential associations to Known Issues … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled more »
Job Title: Technical Business Support Consultant About the Company My established and successful client has been serving customers in the Marine, Energy, and Corporate sectors. With an in-depth understanding of the unique travel requirements of these industries. Role Profile: The role involves supporting and maintaining internal and … system administration for various online customer booking systems, managing GDS booking scripts and smart-flows, documenting processes, onboarding new users, supporting NDC workflows, implementing technical solutions, evolving the proprietary booking platform, ensuring accurate transaction flow, diagnosing and troubleshooting problems, and managing technical supplier issues. Candidate Requirements: experience within … a technicalsupport/corporate reservations function. with online automation systems such as Compleat or IQCX communication service skills. Desirable: and experience of the GDS and OBTs (Online Booking Tools) are highly desirable. Diploma/Certificate in a business discipline preferred, with a minimum sound Higher Education. in more »
Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers … a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technicalsupport for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and … closely and collaboratively with colleagues where appropriate. Act as liaison point and coordinator to ensure necessary action is taken and updates provided. Developing detailed technical and process documentation Building product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME more »
We are seeking a dynamic and collaborative Systems Support Specialist to join our team. This role involves supporting our cutting-edge warehouse and transport management systems, including the Koerber Warehouse Management System, Gains Inventory Management System, and Oracle Transport Management System. Key Responsibilities: Provide first-line support for … closely with the business team to drive continuous improvement and innovative solutions. Who Should Apply: Individuals with 1-2 years of experience in a technical role. Those with technical skills like SQL, Linux (advantageous but not essential). Experience with warehouse or inventory management systems (e.g., Manhattan, Blue … good presentation abilities. Training & Development: Comprehensive training on Koerber Warehouse Management System, Gains Inventory Management System, and Oracle Transport Management System. On-the-job support and training sessions for various technical aspects, including database management, SQL, report writing, and introduction to Linux. Continuous learning opportunities with our Koerber more »