17 Technical Support Analyst Jobs

Sensitivity Review IT Technical Support Officer £29,586 - £34,179 plus £1,750 location allowance and excellent benefits Full time and based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Positive, flexible and adaptable, you enjoy learning new skills … and working closely with customers. You’ve got plenty of experience working in IT support and software administration, and a good understanding of how to host hardware and network infrastructure. But now you’re ready for something different. A new challenge. A career with genuine influence and importance. You … learning, and you’ll act as the go-to person when it comes to troubleshooting IT systems, networks, and software. You’ll also provide technical assistance to users, ensuring data security, maintaining hardware and software, and implementing IT policies with the service. ● Work with a wide range of colleagues more »

RESPONSIBILITIES · Build technical knowledge and expertise in various Facebook advertising products · Provide consultative guidance to sales teams and external clients on best practices and Facebook product setups · Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or debugging · Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Experience Required - · Minimum two years of Experience in AdTech Product Support · 5 Years of Experience with troubleshooting and ticket escalation experience troubleshooting campaign delivery/performance related issues (for example, issues raised by advertisers/account managers … such as Impressions count, attributed conversion count, spend, CPC (Cost Per Click), CPM (Cost Per Millie (impressions)), CPI (Cost Per Install), etc. · Experience translating technical concepts and solutions to non-technical audiences more »