The median contractor rate for a Service Desk Analyst was £110 per day in advertised job vacancies in Cardiff during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South Wales / Cardiff
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 32 35 41
Rank change year-on-year +3 +6  
Contract jobs requiring a Service Desk Analyst 7 4 2
As % of all contract IT jobs advertised in Cardiff 2.18% 1.38% 0.61%
As % of the Job Titles category 2.28% 1.42% 0.62%
Number of daily rates quoted 4 2 0
Median daily rate £110 £93 -
Median daily rate % change year-on-year +18.91% -  
UK excluding London median daily rate £115 £125 £125
% change year-on-year -8.00% -  
Number of hourly rates quoted 3 1 0
Median hourly rate £11.00 £13.00 -
Median hourly rate % change year-on-year -15.38% -  
UK excluding London median hourly rate £13.00 £14.00 £13.00
% change year-on-year -7.14% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Cardiff. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Cardiff
Contract job vacancies with a job title containing a recognized job role 307 281 321
As % of all contract IT job vacancies advertised in Cardiff 95.64% 96.90% 97.57%
Number of daily rates quoted 235 192 256
Median daily rate £350 £350 £350
90% offered a daily rate of more than £180 £199 £185
10% offered a daily rate of more than £501 £475 £450
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 20 10 12
Median hourly rate £14.50 £13.50 £12.50
Median hourly rate % change year-on-year +7.40% +8.04%  
90% offered a hourly rate of more than £11.50 £11.00 £9.30
10% offered a hourly rate of more than £36.50 £19.63 £17.50
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Service Desk Analyst
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Cardiff

Service Desk Analyst
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Cardiff.

Contractor daily rate trend for Service Desk Analyst in Cardiff

Service Desk Analyst
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Cardiff.

Contractor hourly rate trend for Service Desk Analyst in Cardiff

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 23 June 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region featuring Service Desk Analyst in the job title.

1 9 (75.00%) Windows
2 8 (66.67%) Active Directory
3 7 (58.33%) Windows 7
4 6 (50.00%) Microsoft Office
5 5 (41.67%) Citrix
6 4 (33.33%) ITIL
7 3 (25.00%) Microsoft
8 2 (16.67%) Microsoft Certification
8 2 (16.67%) Incident Management
9 1 (8.33%) Statistics
9 1 (8.33%) Degree
9 1 (8.33%) WSUS
9 1 (8.33%) Resource Management
9 1 (8.33%) SCCM
9 1 (8.33%) CCENT
9 1 (8.33%) Office 365
9 1 (8.33%) ITIL Foundation Certificate
9 1 (8.33%) Service Management
9 1 (8.33%) ITSM
9 1 (8.33%) MOS
9 1 (8.33%) Logistics
9 1 (8.33%) MCTS
9 1 (8.33%) MCITP
9 1 (8.33%) Remedy
9 1 (8.33%) McAfee
9 1 (8.33%) Cisco Certification
9 1 (8.33%) CCNA
9 1 (8.33%) SAP
9 1 (8.33%) MCSE
9 1 (8.33%) MCSA

Service Desk Analyst Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (50.00%) Microsoft Office
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WAN
Operating Systems
1 9 (75.00%) Windows
2 7 (58.33%) Windows 7
3 1 (8.33%) Windows Server
3 1 (8.33%) Windows XP
Processes & Methodologies
1 4 (33.33%) ITIL
2 2 (16.67%) Incident Management
3 1 (8.33%) ITSM
3 1 (8.33%) Logistics
3 1 (8.33%) Resource Management
3 1 (8.33%) Service Management
3 1 (8.33%) Statistics
Qualifications
1 2 (16.67%) Microsoft Certification
2 1 (8.33%) CCENT
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
2 1 (8.33%) Degree
2 1 (8.33%) ITIL Foundation Certificate
2 1 (8.33%) MCITP
2 1 (8.33%) MCSA
2 1 (8.33%) MCSE
2 1 (8.33%) MCTS
2 1 (8.33%) MOS
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 8 (66.67%) Active Directory
Systems Management
1 1 (8.33%) SCCM
1 1 (8.33%) WSUS
Vendors
1 5 (41.67%) Citrix
2 3 (25.00%) Microsoft
3 1 (8.33%) Cisco
3 1 (8.33%) McAfee
3 1 (8.33%) Remedy
3 1 (8.33%) SAP