Head of Customer Experience Contracts in East London

Head of Customer Experience (Head of CX)
London > East London

The median Head of Customer Experience (Head of CX) daily rate in East London is £600 according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 35 - -
Rank change year-on-year - - -
Contract jobs requiring a Head of Customer Experience 1 0 0
As % of all contract jobs advertised in East London 0.43% - -
As % of the Job Titles category 0.48% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £600 - -
London median daily rate £600 - £875

All Contract IT Job Vacancies
East London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in East London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in East London with a recognized job title 208 171 248
% of contract IT jobs with a recognized job title 89.66% 91.94% 96.88%
Number of daily rates quoted 179 141 201
10th Percentile £320 £188 £226
25th Percentile £425 £328 £363
Median daily rate (50th Percentile) £540 £500 £575
Median % change year-on-year +8.00% -13.04% +20.42%
75th Percentile £638 £688 £700
90th Percentile £770 £775 £763
London median daily rate £550 £575 £575
% change year-on-year -4.35% - +9.52%
Number of hourly rates quoted 16 2 10
10th Percentile £11.95 £20.64 -
25th Percentile £12.84 £23.20 £16.50
Median hourly rate £22.91 £27.47 £19.64
Median % change year-on-year -16.58% +39.84% -26.30%
75th Percentile £28.37 £31.73 £24.74
90th Percentile £38.28 £34.29 £36.54
London median hourly rate £27.50 £35.00 £35.00
% change year-on-year -21.43% - +11.64%

Head of Customer Experience Skill Set
Top 18 Co-occurring Skills and Capabilities in East London

For the 6 months to 1 May 2024, Head of Customer Experience contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East London region featuring Head of Customer Experience in the job title.

1 1 (100.00%) PRINCE2
1 1 (100.00%) CRM
1 1 (100.00%) Intranet
1 1 (100.00%) Scrum
1 1 (100.00%) Agile
1 1 (100.00%) Local Government
1 1 (100.00%) Matrix Management
1 1 (100.00%) Business Process Improvement
1 1 (100.00%) Process Improvement
1 1 (100.00%) Data Quality
1 1 (100.00%) Service Design
1 1 (100.00%) Digital Transformation Programme
1 1 (100.00%) Accessibility
1 1 (100.00%) User Research
1 1 (100.00%) govService
1 1 (100.00%) Digital Strategy
1 1 (100.00%) Digital Customer Experience
1 1 (100.00%) Customer Experience

Head of Customer Experience Skill Set
Co-occurring Skills and Capabilities in East London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) govService
Communications & Networking
1 1 (100.00%) Intranet
General
1 1 (100.00%) Local Government
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) Business Process Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Digital Customer Experience
1 1 (100.00%) Digital Strategy
1 1 (100.00%) Digital Transformation Programme
1 1 (100.00%) Matrix Management
1 1 (100.00%) PRINCE2
1 1 (100.00%) Process Improvement
1 1 (100.00%) Scrum
1 1 (100.00%) Service Design
1 1 (100.00%) User Research
Quality Assurance & Compliance
1 1 (100.00%) Accessibility
1 1 (100.00%) Data Quality