Period
to 23 January 2018

The median contractor rate for a 2nd Line Support Manager was £275 per day in advertised job vacancies in England during the 6 months to 23 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Manager
UK > England
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 840 - 855
Rank change year-on-year - +855 -21
Contract jobs requiring a 2nd Line Support Manager 4 0 3
As % of all contract IT jobs advertised in England 0.004% - 0.003%
As % of the Job Titles category 0.005% - 0.003%
Number of daily rates quoted 3 0 3
England median daily rate £275 - £165
10th Percentile £245 - £161
90th Percentile £298 - £294
UK median daily rate £275 £315 £165
% change year-on-year -12.70% +90.91% -58.75%
Number of hourly rates quoted 0 0 0
England median hourly rate - - -
UK median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 87,749 84,604 93,304
% of contract IT jobs with a recognized job title 94.75% 94.77% 95.05%
Number of daily rates quoted 58,840 55,711 60,381
England median daily rate £450 £425 £415
Median daily rate % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £263 £256 £250
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 2,580 2,902 3,571
England median hourly rate £18.38 £18.42 £18.50
Median hourly rate % change year-on-year -0.24% -0.43% +12.12%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.00 £46.94
UK median hourly rate £18.50 £18.00 £19.00
% change year-on-year +2.78% -5.26% +15.15%

2nd Line Support Manager
Job Vacancy Trend in England

Job postings that featured 2nd Line Support Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 2nd Line Support Manager in England

2nd Line Support Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Manager in England.

Contractor daily rate trend for 2nd Line Support Manager in England

2nd Line Support Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Manager in England.

Contractor hourly rate trend for 2nd Line Support Manager in England

2nd Line Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Manager within the England region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London - 3 £258 -
Midlands - 1 £300 -
West Midlands - 1 £300 -
2nd Line Support Manager
UK

2nd Line Support Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 23 January 2018, 2nd Line Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring 2nd Line Support Manager in the job title.

1 2 (50.00%) Service Management
1 2 (50.00%) ITIL
1 2 (50.00%) Active Directory
1 2 (50.00%) Systems Management Server (SMS)
2 1 (25.00%) Project Management
2 1 (25.00%) SQL
2 1 (25.00%) Microsoft Office
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) A+ Certification
2 1 (25.00%) Avaya
2 1 (25.00%) Siemens
2 1 (25.00%) NHS
2 1 (25.00%) PRINCE2
2 1 (25.00%) Windows
2 1 (25.00%) MCSE
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) LAN
2 1 (25.00%) PBX
2 1 (25.00%) VoIP
2 1 (25.00%) WAN
2 1 (25.00%) TCP/IP
2 1 (25.00%) SLA
2 1 (25.00%) Microsoft
2 1 (25.00%) ITSM
2 1 (25.00%) Management Information System
2 1 (25.00%) BT
2 1 (25.00%) Telecoms
2 1 (25.00%) Finance
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Banking

2nd Line Support Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft Office
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) PBX
1 1 (25.00%) Remote Desktop
1 1 (25.00%) TCP/IP
1 1 (25.00%) VoIP
1 1 (25.00%) WAN
General
1 1 (25.00%) Banking
1 1 (25.00%) Finance
1 1 (25.00%) Telecoms
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Management Information System
1 1 (25.00%) NHS
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) Service Management
2 1 (25.00%) Business Development
2 1 (25.00%) ITSM
2 1 (25.00%) Patch Management
2 1 (25.00%) PRINCE2
2 1 (25.00%) Project Management
2 1 (25.00%) Stakeholder Engagement
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Wealth Management
Programming Languages
1 1 (25.00%) PowerShell
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) A+ Certification
1 1 (25.00%) Degree
1 1 (25.00%) ITIL Foundation Certificate
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
Systems Management
1 2 (50.00%) Systems Management Server (SMS)
Vendors
1 1 (25.00%) Avaya
1 1 (25.00%) BT
1 1 (25.00%) Microsoft
1 1 (25.00%) Siemens