Customer Service Contract Job Trends in Farnborough
Customer Service
Hampshire > Farnborough
The table below provides summary statistics and contractor rates for jobs advertised in Farnborough requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 16 October 2026, with comparisons to the same periods in the previous two years.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 40 | 26 | 30 |
| Rank change year-on-year | -14 | +4 | -9 |
| Contract jobs citing Customer Service | 1 | 2 | 4 |
| As % of all contract jobs in Farnborough | 0.36% | 1.92% | 2.37% |
| As % of the Processes & Methodologies category | 0.47% | 2.04% | 3.01% |
| Number of daily rates quoted | 1 | 1 | 4 |
| 10th Percentile | - | - | £319 |
| 25th Percentile | £295 | £413 | £333 |
| Median daily rate (50th Percentile) | £300 | £425 | £346 |
| Median % change year-on-year | -29.41% | +23.01% | +38.20% |
| 75th Percentile | £305 | £438 | £350 |
| 90th Percentile | - | - | - |
| Hampshire median daily rate | £260 | £219 | £300 |
| % change year-on-year | +18.86% | -27.08% | +11.11% |
All Process & Methodology Skills
Farnborough
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Farnborough.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Contract vacancies with a requirement for process or methodology skills | 215 | 98 | 133 |
| As % of all contract IT jobs advertised in Farnborough | 76.51% | 94.23% | 78.70% |
| Number of daily rates quoted | 124 | 67 | 94 |
| 10th Percentile | £426 | £367 | £366 |
| 25th Percentile | £513 | £400 | £513 |
| Median daily rate (50th Percentile) | £600 | £500 | £600 |
| Median % change year-on-year | +20.00% | -16.67% | +4.35% |
| 75th Percentile | £671 | £619 | £674 |
| 90th Percentile | £775 | £675 | £750 |
| Hampshire median daily rate | £550 | £525 | £570 |
| % change year-on-year | +4.76% | -7.89% | +6.29% |
| Number of hourly rates quoted | 26 | 5 | 8 |
| 10th Percentile | £15.50 | - | £69.00 |
| 25th Percentile | £16.75 | £19.25 | £74.06 |
| Median hourly rate | £38.25 | £61.50 | £75.00 |
| Median % change year-on-year | -37.80% | -18.00% | +36.36% |
| 75th Percentile | £95.00 | £71.25 | - |
| 90th Percentile | £96.00 | £72.75 | - |
| Hampshire median hourly rate | £37.24 | £21.79 | £70.00 |
| % change year-on-year | +70.90% | -68.87% | +33.33% |
Customer Service Job Vacancy Trend in Farnborough
Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Farnborough.
Customer Service Daily Rate Trend in Farnborough
Contractor daily rate distribution trend for jobs in Farnborough citing Customer Service.
Customer Service Hourly Rate Trend in Farnborough
Contractor hourly rate distribution trend for jobs in Farnborough citing Customer Service.
Customer Service Co-Occurring Skills & Capabilities in Farnborough by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | ITIL | 100.0% | 1 |
| 1 | Problem-Solving | 100.0% | 1 |
| 1 | Root Cause Analysis | 100.0% | 1 |
| 1 | Service Management | 100.0% | 1 |
| 1 | User Experience | 100.0% | 1 |