Farnborough, midlands, united kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/CustomerService Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical CustomerService Executive to support our … growing customer base. The CustomerService team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/CustomerService Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical CustomerService Executive to support our … growing customer base. The CustomerService team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
PRS
will be required to work onsite at the Farnborough office 3 days a week and must have a valid driving license, as this role involves ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain and maintain security clearance. Duties/Responsibilities of Position: Responsible for field installation … hardened and secured in accordance with industry best practice. Domain Controller Administration ensure high availability and monitor replication. Implement periodic patching schedules for all PCs and Windows Servers in customer environments. Deploy and configure suitable anti-virus solutions for all servers and workstations. Deploy, configure, and maintain Security Information and Event Management (SIEM) solutions. Document and provide knowledge transfer … customers with hardware and software upgrades. Act as the interface for New Infrastructure Introduction. Help customers with equipment configuration. Provide training on infrastructure operations. Provide remote support to the customer base. Participate in customer technical assistance troubleshooting calls. Participate in an on-call rotation to provide 24x7 support to the customer base. Requires 25-50% travel, including More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
DXC Technology
Technology is a global IT services leader dedicated to delivering excellence for our customers and colleagues. We operate in over 60+ countries, over 130 000 employees, and a wide customer base and have a track record of 60+ years of innovation. DXC Enterprise Applications help customers to develop, integrate, implement, manage, and modernise enterprise applications within their line of … Bank Accounting, Cost Centre Accounting, Product costing and Profit Centre Accounting. Experience in Treasury Management or Fiori an advantage. What you will be doing : - Working closely with our varied customer base utilising your knowledge and experience providing advice and support around FICO SAP configuration and business processes. Support and liaise closely with corresponding client teams to resolve issues, provide … solutions, and offer support to clients to meet contractual obligations. Deliver Great CustomerService - build effective working relationships with colleagues, as well as internal & external customers. Deliver Customer Change - working with our customers to: Gather and analyse requirements, define, validate, and design solutions. Translate requirements into estimates and functional specifications, working with appropriate teams to comprehensively detail More ❯