Customer Service
Hillingdon > Heathrow
The table below provides summary statistics for contract job vacancies advertised in Heathrow requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 23 August 2025, comparing them to the same period in the previous two years.
| 6 months to 23 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 6 | 8 | 40 |
| Rank change year-on-year | +2 | +32 | - |
| DemandTrendContract jobs citing Customer Service | 1 | 1 | 2 |
| As % of all contract jobs advertised in Heathrow | 7.14% | 4.17% | 0.99% |
| As % of the Processes & Methodologies category | 9.09% | 4.76% | 1.04% |
| Number of daily rates quoted | 1 | 1 | 2 |
| Median daily rate (50th Percentile) | £170 | £130 | £550 |
| Median % change year-on-year | +30.77% | -76.36% | - |
| Hillingdon median daily rate | £170 | £130 | £475 |
| % change year-on-year | +30.77% | -72.63% | +38.18% |
All Process and Methodology Skills
Heathrow
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Heathrow.
| DemandTrendContract vacancies with a requirement for process or methodology skills | 11 | 21 | 193 |
| As % of all contract IT jobs advertised in Heathrow | 78.57% | 87.50% | 95.54% |
| Number of daily rates quoted | 6 | 21 | 192 |
| 10th Percentile | £240 | £183 | £500 |
| 25th Percentile | £314 | £270 | £550 |
| Median daily rate (50th Percentile) | £338 | £475 | £600 |
| Median % change year-on-year | -28.95% | -20.83% | +17.07% |
| 75th Percentile | £444 | £500 | £650 |
| 90th Percentile | £500 | - | £700 |
| Hillingdon median daily rate | £400 | £500 | £600 |
| % change year-on-year | -20.00% | -16.67% | +26.32% |
Customer Service
Job Vacancy Trend in Heathrow
Job postings citing Customer Service as a proportion of all IT jobs advertised in Heathrow.
Customer Service
Daily Rate Trend in Heathrow
Contractor daily rate distribution trend for jobs in Heathrow citing Customer Service.
Customer Service
Hourly Rate Trend in Heathrow
Contractor hourly rate distribution trend for jobs in Heathrow citing Customer Service.
Customer Service
Co-occurring Skills and Capabilities in Heathrow by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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