Customer-Centric
Hillingdon > Heathrow
The following table provides summary statistics for contract job vacancies advertised in Heathrow with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 2 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 7 | 43 | - |
| Rank change year-on-year | +36 | - | - |
| Contract jobs citing Customer-Centricity | 6 | 2 | 0 |
| As % of all contract jobs advertised in Heathrow | 15.00% | 1.18% | - |
| As % of the Processes & Methodologies category | 20.00% | 1.22% | - |
| Number of daily rates quoted | 6 | 2 | 0 |
| 10th Percentile | £450 | - | - |
| 25th Percentile | £456 | - | - |
| Median daily rate (50th Percentile) | £475 | £550 | - |
| Median % change year-on-year | -13.64% | - | - |
| 75th Percentile | - | - | - |
| 90th Percentile | - | - | - |
| Hillingdon median daily rate | £475 | £550 | £155 |
| % change year-on-year | -13.64% | +254.84% | -63.53% |
All Process and Methodology Skills
Heathrow
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Heathrow with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 30 | 164 | 3 |
| As % of all contract IT jobs advertised in Heathrow | 75.00% | 97.04% | 50.00% |
| Number of daily rates quoted | 28 | 162 | 3 |
| 10th Percentile | £250 | £500 | - |
| 25th Percentile | £299 | £550 | - |
| Median daily rate (50th Percentile) | £450 | £588 | £500 |
| Median % change year-on-year | -23.40% | +17.50% | - |
| 75th Percentile | £475 | £638 | £569 |
| 90th Percentile | £508 | £700 | £610 |
| Hillingdon median daily rate | £475 | £588 | £375 |
| % change year-on-year | -19.15% | +56.67% | -25.00% |
Customer-Centricity
Job Vacancy Trend in Heathrow
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Heathrow.
Customer-Centricity
Contractor Daily Rate Trend in Heathrow
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Heathrow.
Customer-Centricity
Co-occurring Skills and Capabilities in Heathrow by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: