Customer Service Contract Job Trends in Hillingdon

Customer Service
West London > Hillingdon

The table below provides summary statistics and contractor rates for jobs advertised in Hillingdon requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 32 24 14
Rank change year-on-year -8 -10 +33
Contract jobs citing Customer Service 3 3 2
As % of all contract jobs in Hillingdon 1.94% 3.45% 2.82%
As % of the Processes & Methodologies category 2.05% 4.29% 3.03%
Number of daily rates quoted 3 1 2
10th Percentile £295 - £160
25th Percentile £344 - £205
Median daily rate (50th Percentile) £450 £170 £280
Median % change year-on-year +164.71% -39.29% -27.74%
75th Percentile £481 - £355
90th Percentile £485 - £400
West London median daily rate £350 £263 £130
% change year-on-year +33.33% +101.92% -39.53%
Number of hourly rates quoted 0 2 0
Median hourly rate - £25.00 -
West London median hourly rate - £21.63 £18.13
% change year-on-year - +19.28% -4.58%

All Process & Methodology Skills
Hillingdon

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Hillingdon.

Contract vacancies with a requirement for process or methodology skills 146 70 66
As % of all contract IT jobs advertised in Hillingdon 94.19% 80.46% 92.96%
Number of daily rates quoted 64 33 52
10th Percentile £450 £172 £273
25th Percentile £463 £300 £359
Median daily rate (50th Percentile) £650 £400 £475
Median % change year-on-year +62.50% -15.79% -20.83%
75th Percentile £778 £438 £564
90th Percentile £896 £473 £650
West London median daily rate £520 £411 £475
% change year-on-year +26.60% -13.53% -15.56%
Number of hourly rates quoted 3 20 2
10th Percentile - £25.03 £57.25
25th Percentile £26.25 - £64.38
Median hourly rate £27.50 £25.15 £77.50
Median % change year-on-year +9.34% -67.55% -
75th Percentile £28.75 - £89.38
90th Percentile - £27.31 £95.75
West London median hourly rate £27.50 £25.15 £45.75
% change year-on-year +9.34% -45.03% -36.46%

Customer Service
Job Vacancy Trend in Hillingdon

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Hillingdon.

Customer Service job vacancy trend in Hillingdon

Customer Service
Daily Rate Trend in Hillingdon

Contractor daily rate distribution trend for jobs in Hillingdon citing Customer Service.

Contractor daily rate distribution trend for jobs in Hillingdon citing Customer Service

Customer Service
Daily Rate Histogram in Hillingdon

Daily rate distribution for jobs citing Customer Service in Hillingdon over the 6 months to 1 September 2026.

Daily rate histogram for Customer Service in Hillingdon

Customer Service
Hourly Rate Trend in Hillingdon

Contractor hourly rate distribution trend for jobs in Hillingdon citing Customer Service.

Contractor hourly rate distribution trend for jobs in Hillingdon citing Customer Service

Customer Service
Contract Job Locations in Hillingdon

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the Hillingdon region over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Uxbridge -14 3 £450 - 4
Customer Service
West London

Customer Service
Co-Occurring Skills & Capabilities in Hillingdon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (33.33%) Microsoft Excel
Cloud Services
1 1 (33.33%) Microsoft 365
1 1 (33.33%) Microsoft Copilot
General
1 1 (33.33%) Finance
1 1 (33.33%) Organisational Skills
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) IT Trainer
1 1 (33.33%) Service Desk Analyst
1 1 (33.33%) Service Desk Manager
1 1 (33.33%) Service Manager
1 1 (33.33%) Trainer
Processes & Methodologies
1 2 (66.67%) Problem-Solving
1 2 (66.67%) Service Management
2 1 (33.33%) AI
2 1 (33.33%) Budget Management
2 1 (33.33%) Budgeting
2 1 (33.33%) Business Transformation
2 1 (33.33%) Change Management
2 1 (33.33%) Collaborative Working
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) ITIL
2 1 (33.33%) ITSM
2 1 (33.33%) Process Improvement
2 1 (33.33%) Resource Management
2 1 (33.33%) Service Delivery
2 1 (33.33%) Stakeholder Engagement
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) Strategic Planning
2 1 (33.33%) Task Automation
Vendors
1 1 (33.33%) Microsoft