Customer Service Contract Job Trends in Horsham

Customer Service
West Sussex > Horsham

The table below provides summary statistics and contractor rates for jobs advertised in Horsham requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 1 July 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jul 2026
Same period 2025 Same period 2024
Rank 24 - 8
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 1
As % of all contract jobs in Horsham 1.01% - 6.67%
As % of the Processes & Methodologies category 1.01% - 7.14%
Number of daily rates quoted 1 0 1
Median daily rate (50th Percentile) £200 - £500
West Sussex median daily rate £170 £170 £525
% change year-on-year - -67.62% +162.50%

All Process & Methodology Skills
Horsham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Horsham.

Contract vacancies with a requirement for process or methodology skills 99 4 14
As % of all contract IT jobs advertised in Horsham 100.00% 66.67% 93.33%
Number of daily rates quoted 31 3 12
10th Percentile £322 - £427
25th Percentile £380 £363 £445
Median daily rate (50th Percentile) £475 £375 £525
Median % change year-on-year +26.67% -28.57% -20.45%
75th Percentile £606 £388 £666
90th Percentile £735 - £775
West Sussex median daily rate £469 £394 £450
% change year-on-year +19.11% -12.50% -6.69%

Customer Service
Job Vacancy Trend in Horsham

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Horsham.

Customer Service job vacancy trend in Horsham

Customer Service
Daily Rate Trend in Horsham

Contractor daily rate distribution trend for jobs in Horsham citing Customer Service.

Contractor daily rate distribution trend for jobs in Horsham citing Customer Service

Customer Service
Hourly Rate Trend in Horsham

Contractor hourly rate distribution trend for jobs in Horsham citing Customer Service.

Contractor hourly rate distribution trend for jobs in Horsham citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Horsham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) 1st/2nd Line Support
1 1 (100.00%) 1st/2nd Line Support Technician
1 1 (100.00%) 2nd Line Support
1 1 (100.00%) 2nd Line Support Technician
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Technician
1 1 (100.00%) IT Technician
1 1 (100.00%) Support Technician
Miscellaneous
1 1 (100.00%) Self-Motivation
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Problem-Solving
Vendors
1 1 (100.00%) Microsoft