1 to 25 of 26 Customer Service Jobs in West Sussex

online sales and presence. This role requires an analytical mindset, a deep understanding of e-commerce platforms, and a passion for driving growth and customer satisfaction. This role requires a blend of marketing knowledge, strategic thinking, leadership skills and commercial acumen to navigate the complexities of the wellness, fitness … commerce opportunities and technologies to stay ahead of the competition. Website Management: Manage and optimize the company's e-commerce website, ensuring a seamless customer experience. Collaborate with the IT team to implement website updates, enhancements, and troubleshooting. Digital Marketing: Plan and execute digital marketing campaigns to drive traffic … increase conversion rates, and improve customer engagement. Monitor and analyze website analytics, sales metrics, and customer data to optimize marketing strategies. Inventory and Product Management: Coordinate with the supply chain and inventory teams to ensure accurate product listings, availability, and pricing. Work closely with product teams to launch more »

Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team … IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused … on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware more »

You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate … in excess of £35,000 is achievable. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs more »

Field Service Engineer (CT/X-Ray Imaging Systems) Basic Salary £40,000 On Call Allowance £3,000 Overtime Company Car Excellent Benefits ***Excellent opportunities for experienced Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray …/CT imaging systems *** The Role – Field Service Engineer (CT/X-Ray Imaging Systems) This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated x-ray … and CT imaging systems. Your Background – Field Service Engineer (CT/X-Ray Imaging Systems) To succeed in this exciting role you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged more »

Junior Field Service Engineer, CT Imaging Systems Basic Salary £28,000 to £32,000 Overtime 10% Bonus Company Car Excellent Benefits ***Excellent opportunities for Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging … systems *** The Role – Junior Field Service Enginee, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Junior Field Service Engineer responsible for the service, installation and breakdown repair of a wide range of sophisticated x-ray and CT imaging systems. … Your Background – Junior Field Service Engineer, CT Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range more »

Are you extremely tech savvy and a customer focused, people person who is looking for a 1st Line Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk Support Analyst role or tech apprenticeship, and want to … Logging and processing support incidents · Providing advice to customers on the efficient and safe use of computer systems · Ensuring efficient resolution of faults and customer feedback are addressed as a priority, escalating more serious issues as appropriate · Maintaining ownership of calls, communicating with customers to achieve response targets defined … with Annual Performance Reviews and KPI’s · Using technical knowledge learned to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact · Providing technical advice to customers and Team members, communicating technical system matters to non-technical staff clearly to ensure understanding · Assisting in ensuring the more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Attend one-to-ones to provide clear feedback to allow personal … is to promote from within to provide the right individuals with the opportunity to grow with the Company. Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social … Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. more »

Experience working with Microsoft technologies (incl. AD, Windows Server, 365) Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken communication skills Ability to work independently and as part more »

Salary: £30,000 - £35,000 per annum, depending on experience Company Overview: Are you ready to be part of a dynamic Managed Service Provider (MSP) based in the heart of West Sussex? Our client is dedicated to providing top-notch IT support solutions to a diverse clientele. Role Highlights … ll be instrumental in providing technical assistance to our valued client. Benefits: Starting 32 days of annual leave, extending to 37 days with long service benefits starting after 2 years Entry into the company pension scheme Quarterly performance bonus scheme after the probation period Role Overview: I am seeking … Office 365 products for clients Document all support activities, solutions, and configurations in the ticketing system Collaborate with other team members to continuously improve service delivery and processes Requirements: Proven experience working in a Managed Service Provider (MSP) environment Strong proficiency in supporting and commissioning/onboarding Office more »

live and breathe our core values. Main Accountabilities: Develop and execute comprehensive event strategies to support organizational goals, including community building, brand awareness, and customer acquisition. Plan, coordinate, and execute a diverse range of events, including meetups, multi-sport, and networking events.. Manage all aspects of event logistics, including … and community leaders, to enhance event experiences and maximize opportunities for collaboration. Serve as the primary point of contact for event attendees, providing excellent customer service and ensuring a positive and seamless experience. Develop and implement strategies to grow and engage our community, including online forums, social media more »

the first step in your career and earn while you learn. Apprentice will deliver efficient operation and control of the IT. Role As a Service Desk apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent … be involved in are: Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications … projects Take responsibility for your very own Business Project on an area you’re passionate about and personalised to your career goals Providing excellent customer service to users and clients Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great more »

besides. Now we’re looking for a team-focused IT professional to join our Sensitivity Review service. ● Provide troubleshooting expertise to our Sensitivity Review service When you join us in this vital role, you’ll be joining a team that enables UK Government departments to select, review and transfer … digital records consistently and securely for permanent preservation at The National Archives. The tools we use to manage the service incorporate elements of AI and machine learning, and you’ll act as the go-to person when it comes to troubleshooting IT systems, networks, and software. You’ll also … ability to deliver services on time and schedule. We’ll look for a qualification in a relevant technical subject, and in addition to great customer service skills, you’ll also be ready to work and manage your time on your own initiative. Knowledge of Microsoft Visual Basic, Active more »

besides. Now we’re looking for a team-focused IT professional to join our Sensitivity Review service. ● Provide troubleshooting expertise to our Sensitivity Review service When you join us in this vital role, you’ll be joining a team that enables UK Government departments to select, review and transfer … digital records consistently and securely for permanent preservation at The National Archives. The tools we use to manage the service incorporate elements of AI and machine learning, and you’ll act as the go-to person when it comes to troubleshooting IT systems, networks, and software. You’ll also … ability to deliver services on time and schedule. We’ll look for a qualification in a relevant technical subject, and in addition to great customer service skills, you’ll also be ready to work and manage your time on your own initiative. Knowledge of Microsoft Visual Basic, Active more »

the phone, and on video calls Located within one hour of travel to BN15 8TU Minimum of 2 years' experience in technical support and customer service GCSE or equivalent education preferred Benefits: Bonus scheme Performance bonus Quarterly bonus more »

Technical Support Engineer, X-Ray Imaging Systems Basic Salary £42,000 Excellent Benefits ***Excellent opportunities for experienced Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging systems *** The Role – Technical Support Engineer, X-Ray … Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for telephone and email technical support of a wide range of sophisticated x-ray imaging systems. Your Background – Technical Support Engineer, X-Ray Imaging Systems To succeed in this exciting role … you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range of backgrounds, including: - imaging - printing - pre-press - semi-conductor - manufacturing - electronics - electro-mechanical - laboratory - medical - pharmaceutical more »

workshop management, and equipment audits. Participation in hardware decommissioning, lease management, and documentation management. Incident, problem, and change management, with a focus on continual service improvement. Deployment of new systems and applications, along with participation in project-related meetings and troubleshooting activities. Skills and Competencies: Strong desire to learn … and grow, with excellent communication, customer service, and team skills. IT literacy with proficiency in Linux distributions and a delivery-focused, problem-solving attitude. Technical proficiency in HPC system architecture and basic troubleshooting skills. Qualifications and Experience: Essential: BSc or MSc in Computer Science, Computer Engineering, or Computer more »

for roles. At Network Rail, were part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network. We provide rapid access along … risks, resolving issues, and protecting safety and wellbeing. We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone . For more information about Network Railclick here . Brief Description Assist with the provision of technical support to the more »

supportive environment. Some of the main duties as a Technical Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you and ensure system is organised and up to date. To diagnose, log, action and follow … through to resolution all faults and requests, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and escalate this issue to a manager. This role comes with a competitive salary, 24 days holiday plus bank holidays and your more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 18 Months Positions Available 1 Closing Date Monday, 13th May 2024 Start Date Thursday, 30th May 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new more »

have a keen interest in IT, have worked in an MSP role or are currently working in a similar role. You will have excellent customer service skills, including the ability to communicate confidently GCSE grade A-C (or equivalent) in English and Maths Have a full driving licence more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »