10 of 10 Customer Service Jobs in West Sussex

Morgan McKinley is looking for an experienced Customer Services - Customer Retention Manager with proven Customer Service and Account Management experience to work for a well established company based just outside of Horsham, West Sussex. This is a varied Customer Account Management role which will service clients, customer relationship management, support operations and monitor product and customer feedback. Salary: up to 55K dependent on experience Location: Hybrid working - outskirts of Horsham Customer Account Manager duties: Provide regular updates on overall customer satisfaction Work closely with other teams to ensure customer ...

Line Support Engineer: 1st Line Support – 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within … Microsoft environment and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus ...

Contract Opportunity – 1st Line IT Support £180-£200/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Exchange and Active Directory. Assist with server, networking and infrastructure support. Manage user accounts, IT equipment and system changes. Support IT projects, upgrades and service improvements. Assist with more complex technical issues and provide guidance to junior team members where required. Ensure IT systems remain secure, reliable and operating … position. Strong technical knowledge of Microsoft environments, including Windows, Office, Exchange and Active Directory. Experience supporting server and networking technologies. Excellent troubleshooting, communication and customer service skills. Relevant IT qualifications or equivalent commercial experience. A full UK driving licence and access to a vehicle, as travel between sites ...

Helpdesk Analyst Be the first voice our users hear—and the reason their day gets back on track. We're looking for a customer-focused First Line IT Helpdesk Analyst who combines excellent communication skills with a passion for technology and problem-solving. As the first point of contact … support, you'll diagnose and resolve a wide range of technical issues, log and prioritise incidents, and provide outstanding customer service with every interaction. Whether you're fixing password issues, troubleshooting hardware and software problems, or escalating more complex incidents, you'll play a vital role in keeping ...

Line Support Engineer: 1st Line Support - 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within … Microsoft environment and will be committed to delivering excellent customer service click apply for full job details ...

products. This is a target-driven role focused on achieving and exceeding gross margin and gross profit objectives. Key Responsibilities Develop and grow existing customer accounts Identify and win new business opportunities Re-engage and develop lapsed accounts Build strong relationships with key decision-makers Manage the full sales … close Upsell and cross-sell technology and communications solutions Consistently achieve and exceed sales targets Maintain accurate pipeline management and forecasting Deliver excellent customer service and account support What We re Looking For We are looking for an experinced Business Development Manager/Sales Manager with a background ...

Accounts team, Payroll, Business Support and Delivery Teams all work together with Sales to build a successful business. Desired Skills and Experience Recruitment, Sales, Customer Service, Account Management, Business Development. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will ...