Customer Service Contract Job Trends in Kingston Upon Thames

Customer Service
South London > Kingston Upon Thames

The table below provides summary statistics and contractor rates for jobs advertised in Kingston Upon Thames requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 16 December 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 10 6 -
Rank change year-on-year -4 - -
Contract jobs citing Customer Service 2 3 0
As % of all contract jobs in Kingston Upon Thames 5.56% 13.04% -
As % of the Processes & Methodologies category 8.00% 25.00% -
Number of daily rates quoted 2 3 0
10th Percentile - £165 -
25th Percentile £163 £178 -
Median daily rate (50th Percentile) £175 £200 -
Median % change year-on-year -12.50% - -
75th Percentile £188 - -
90th Percentile - - -
South London median daily rate £175 £190 £179
% change year-on-year -7.89% +6.29% -29.21%

All Process and Methodology Skills
Kingston Upon Thames

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Kingston Upon Thames.

Contract vacancies with a requirement for process or methodology skills 25 12 28
As % of all contract IT jobs advertised in Kingston Upon Thames 69.44% 52.17% 82.35%
Number of daily rates quoted 10 5 13
10th Percentile £163 £159 £110
25th Percentile £266 £163 £188
Median daily rate (50th Percentile) £368 £200 £400
Median % change year-on-year +83.75% -50.00% -8.57%
75th Percentile £519 - £475
90th Percentile £525 £331 £638
South London median daily rate £510 £534 £516
% change year-on-year -4.49% +3.44% -6.14%
Number of hourly rates quoted 10 2 13
10th Percentile £17.98 £70.24 £17.15
25th Percentile £54.41 £72.40 £30.00
Median hourly rate £61.22 £78.40 £49.88
Median % change year-on-year -21.92% +57.18% +13.08%
75th Percentile £66.50 £82.00 £65.11
90th Percentile £66.62 £82.72 £71.50
South London median hourly rate £61.22 £19.50 £41.00
% change year-on-year +213.94% -52.43% -7.06%

Customer Service
Job Vacancy Trend in Kingston Upon Thames

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Kingston Upon Thames.

Customer Service job vacancy trend in Kingston Upon Thames

Customer Service
Daily Rate Trend in Kingston Upon Thames

Contractor daily rate distribution trend for jobs in Kingston Upon Thames citing Customer Service.

Contractor daily rate distribution trend for jobs in Kingston Upon Thames citing Customer Service

Customer Service
Hourly Rate Trend in Kingston Upon Thames

Contractor hourly rate distribution trend for jobs in Kingston Upon Thames citing Customer Service.

Contractor hourly rate distribution trend for jobs in Kingston Upon Thames citing Customer Service

Customer Service
Contract Job Locations in Kingston Upon Thames

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the Kingston Upon Thames region over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Chessington +1 2 £175 +7.69%
Customer Service
South London

Customer Service
Co-Occurring Skills & Capabilities in Kingston Upon Thames by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (100.00%) Microsoft 365
General
1 1 (50.00%) Advertising
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) IT Analyst
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
1 1 (50.00%) Support Engineer
Miscellaneous
1 1 (50.00%) Virtual Team
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Asset Management
1 1 (50.00%) ITIL
1 1 (50.00%) Software Asset Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Dell
1 1 (50.00%) Extreme Networks
1 1 (50.00%) HP
1 1 (50.00%) Microsoft