Customer Service Contract Job Trends in Lancashire

Customer Service
North West > Lancashire

The table below provides summary statistics and contractor rates for jobs advertised in Lancashire requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 11 October 2025, with comparisons to the same periods in the previous two years.

6 months to
11 Oct 2025
Same period 2024 Same period 2023
Rank 27 28 40
Rank change year-on-year +1 +12 -6
Contract jobs citing Customer Service 1 2 3
As % of all contract jobs in Lancashire 0.62% 1.01% 1.16%
As % of the Processes & Methodologies category 0.72% 1.40% 1.27%
Number of daily rates quoted 1 1 1
10th Percentile - - -
25th Percentile - - £121
Median daily rate (50th Percentile) £170 £220 £121
Median % change year-on-year -22.73% +81.44% -46.11%
75th Percentile - - £122
90th Percentile - - -
North West median daily rate £158 £230 £260
% change year-on-year -31.52% -11.54% +15.56%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - - £23.75
Median hourly rate - £19.18 £27.50
Median % change year-on-year - -30.25% -54.42%
75th Percentile - - £31.25
90th Percentile - - -
North West median hourly rate £15.18 £19.18 £16.85
% change year-on-year -20.86% +13.83% -

All Process and Methodology Skills
Lancashire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Lancashire.

Contract vacancies with a requirement for process or methodology skills 139 143 237
As % of all contract IT jobs advertised in Lancashire 85.80% 71.86% 91.86%
Number of daily rates quoted 79 53 135
10th Percentile £250 £259 £353
25th Percentile £405 £325 £413
Median daily rate (50th Percentile) £475 £475 £550
Median % change year-on-year - -13.64% +7.84%
75th Percentile £588 £588 £645
90th Percentile £679 £631 £720
North West median daily rate £450 £475 £500
% change year-on-year -5.26% -5.00% -
Number of hourly rates quoted 21 28 58
10th Percentile £18.87 £25.97 £20.58
25th Percentile £23.32 £35.36 £37.80
Median hourly rate £47.12 £40.33 £46.18
Median % change year-on-year +16.85% -12.68% +18.71%
75th Percentile £63.40 £46.18 £50.00
90th Percentile £75.79 £56.56 £65.66
North West median hourly rate £25.15 £40.33 £35.00
% change year-on-year -37.64% +15.21% +50.80%

Customer Service
Job Vacancy Trend in Lancashire

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Lancashire.

Customer Service job vacancy trend in Lancashire

Customer Service
Daily Rate Trend in Lancashire

Contractor daily rate distribution trend for jobs in Lancashire citing Customer Service.

Contractor daily rate distribution trend for jobs in Lancashire citing Customer Service

Customer Service
Hourly Rate Trend in Lancashire

Contractor hourly rate distribution trend for jobs in Lancashire citing Customer Service.

Contractor hourly rate distribution trend for jobs in Lancashire citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Lancashire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) ATM
General
1 1 (100.00%) Finance
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) ATM Engineer
1 1 (100.00%) Break Fix Engineer
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) Smartphone
Operating Systems
1 1 (100.00%) Android
Processes & Methodologies
1 1 (100.00%) Break/Fix
Vendors
1 1 (100.00%) NCR