1 to 25 of 48 Customer Service Jobs in Lancashire

proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

looking for a proactive and customer-focused Customer Service Representative/Operational Sales Representative to join our Commercial Operations team. This is an exciting opportunity to become the key link between customers and internal departments, ensuring excellent service while supporting the end-to-end order process. … will be responsible for managing customer orders, maintaining strong customer relationships, and working closely with production, sales, and other internal teams to ensure customer expectations are met. This is a varied role suited to someone who enjoys problem-solving, working in a fast-paced environment, and delivering ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Global Travel/Scientific Instrumentation/Field Service Engineering- A leading manufacturer is seeking a Customer Support Service Engineer. Customer Support Service Engineer role involves frequent international travel to customer sites worldwide, providing installation, maintenance, repairs and technical support for advanced X-ray Photoelectron … systems and associated equipment. This is an excellent opportunity for an engineer who enjoys hands-on technical work, international travel and delivering outstanding customer service. The ideal candidate will have a degree in Electronics, Mechanical Engineering or Physics, together with strong problem-solving skills and a customer-focused ...

that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively.The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering … operating some of the UK's most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

impact within a growing business, this could be the perfect opportunity for you. About the Company Our client is a well-established and growing service-led organisation supporting customers across the UK. Operating within a fast-paced technical environment, they deliver a range of operational and field-based services … recognised for their commitment to quality, customer service and continuous improvement. Due to ongoing growth, they are looking to strengthen their head office team with the addition of an Inventory Administrator. About the Role This is a varied administrative position that combines inventory management, customer support ...

Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday – Friday/Between the hours of 8.30AM – 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days … gained and the Manager approves hybrid working to commence. ***DBS required*** Duties: Receiving inbound calls regarding technical enquiries Manage the timely resolution of customer concerns Providing advice and guidance Taking payments over the phone Updating customer details on the internal bespoke system Contacting customers regarding alerts on their ...

Group are looking for a Service Desk operative to add to our growing team. You will be organised, able to work under pressure and a strong team player looking for a new challenge. Are you a tech-savvy problem solver with a passion for customer service? Join … Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly. Why Join Key Group? Key Group has been helping people unlock a better retirement since 1998. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

bespoke software product who enjoys properly investigating problems rather than simply logging and escalating tickets.You'll join a close-knit team that values strong customer service, collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software … What we're looking for Previous professional experience within financial servicesExperience in software, application or SaaS supportAn understanding of financial-services processes, terminology and customer expectationsThe ability to investigate issues beyond a standard first-line checklistBasic SQL knowledge, including running scripts and querying databasesExperience supporting users remotely and troubleshooting ...

software product who enjoys properly investigating problems rather than simply logging and escalating tickets. You'll join a close-knit team that values strong customer service, collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software … looking for Previous professional experience within financial services Experience in software, application or SaaS support An understanding of financial-services processes, terminology and customer expectations The ability to investigate issues beyond a standard first-line checklist Basic SQL knowledge, including running scripts and querying databases Experience supporting users remotely ...

watch the full series and come and discover your potential.HMRC are going through a massive transformation programme, embracing new technology and placing the customer at the heart of everything we do. As part of that wider transformation, all core services are being challenged to improve better service … have just completed the discovery element of our Core Services Review Transformation Programme, and this led to a series of recommendations to improve the service Commercial provides to its customers, strengthen risk control, enhance service delivery, and increase value.HMRC has around 400 FTE working within ...

technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention … related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business analysis … Effective DecisionsDelivering at PaceBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business analysis … Effective DecisionsDelivering at PaceBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.HMRC is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house … product managers.Essential Criteria Experience of building and maintaining positive relationships with stakeholders, including negotiating with stakeholders on difficult issues.Experience of understanding problems within a service, product or process, and finding a positive solution to resolve the issue.Experience of being able to prioritise work based on what is valuable ...

This is a fantastic opportunity to join an award-winning Managed Service Provider and be part of our growth journey and success story. At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as an IT Support Engineer Apprentice. Role Provide … Closing Date Friday, 18th September 2026 Start Date Monday, 28th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Patience Qualifications English GCSE, grade 4 - C (Essential) Maths GCSE, grade 4 - C (Essential) About the Employer ...

across the business with everything from day-to-day support to exciting new technology rollouts. If you enjoy solving problems, take pride in great customer service, and want to develop your skills in a collaborative, people-first environment wed love to hear from you. What youll be doing … part of our End User Computing team, youll: Resolve incidents and service requests raised through the Service Desk Ensure all issues are resolved within agreed SLAs Install, rebuild, repair, and upgrade PCs, laptops, Wyse terminals and peripherals Support Cisco telephony systems and local area networks Manage Microsoft Intune ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About You We're looking for a proactive, organised and customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service ...