1st/2nd Line Help Desk Support
England > London
The median 1st/2nd Line Help Desk Support daily rate in London is £200, according to job vacancies posted in the 6 months leading up to 3 July 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 3 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 359 | 405 | - |
| Rank change year-on-year | +46 | - | - |
| Contract jobs requiring a 1st/2nd Line Help Desk Support | 1 | 2 | 0 |
| As % of all contract jobs advertised in London | 0.008% | 0.011% | - |
| As % of the Job Titles category | 0.008% | 0.012% | - |
| Number of daily rates quoted | 1 | 2 | 0 |
| Median daily rate (50th Percentile) | £200 | £185 | - |
| Median % change year-on-year | +8.11% | - | - |
| England median daily rate | £200 | £185 | £138 |
| % change year-on-year | +8.11% | +34.55% | -38.89% |
All Contract IT Job Vacancies
London
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in London with a recognized job title | 12,238 | 16,553 | 23,993 |
| % of contract IT jobs with a recognized job title | 93.38% | 93.92% | 94.83% |
| Number of daily rates quoted | 8,262 | 11,866 | 17,518 |
| 10th Percentile | £332 | £325 | £363 |
| 25th Percentile | £425 | £444 | £463 |
| Median daily rate (50th Percentile) | £550 | £550 | £575 |
| Median % change year-on-year | - | -4.35% | - |
| 75th Percentile | £675 | £688 | £700 |
| 90th Percentile | £788 | £800 | £800 |
| England median daily rate | £513 | £525 | £550 |
| % change year-on-year | -2.38% | -4.55% | +1.85% |
| Number of hourly rates quoted | 187 | 312 | 271 |
| 10th Percentile | £18.87 | £16.00 | £18.00 |
| 25th Percentile | £23.60 | £20.24 | £22.95 |
| Median hourly rate | £32.50 | £27.81 | £37.50 |
| Median % change year-on-year | +16.86% | -25.84% | +7.14% |
| 75th Percentile | £50.63 | £46.49 | £65.00 |
| 90th Percentile | £64.25 | £67.90 | £82.50 |
| England median hourly rate | £28.18 | £40.00 | £43.93 |
| % change year-on-year | -29.55% | -8.95% | +75.72% |
1st/2nd Line Help Desk Support
Job Vacancy Trend in London
Job postings that featured 1st/2nd Line Help Desk Support in the job title as a proportion of all IT jobs advertised in London.
1st/2nd Line Help Desk Support
Contractor Daily Rate Trend in London
3-month moving average daily rate quoted in jobs citing 1st/2nd Line Help Desk Support in London.
1st/2nd Line Help Desk Support
Contractor Hourly Rate Trend in London
3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Help Desk Support in London.
1st/2nd Line Help Desk Support
Contract Job Locations in London
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Help Desk Support within the London region over the 6 months to 3 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Central London | - | 1 | £200 | - | |
| 1st/2nd Line Help Desk Support England |
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1st/2nd Line Help Desk Support Skill Set
Top 9 Co-occurring Skills and Capabilities in London
For the 6 months to 3 July 2025, 1st/2nd Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 1st/2nd Line Help Desk Support in the job title.
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1st/2nd Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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