Period
to 17 November 2018

The median contractor rate for a Service Operations Manager was £575 per day in advertised job vacancies in London during the 6 months to 17 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Operations Manager
England > London
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 627 624 627
Rank change year-on-year -3 +3 -29
Contract jobs requiring a Service Operations Manager 3 14 4
As % of all contract IT jobs advertised in London 0.007% 0.030% 0.009%
As % of the Job Titles category 0.007% 0.031% 0.009%
Number of daily rates quoted 2 14 4
London median daily rate £575 £575 £638
Median daily rate % change year-on-year - -9.80% +41.67%
10th Percentile £553 £525 £513
90th Percentile £618 £684 £753
England median daily rate £513 £575 £525
% change year-on-year -10.87% +9.52% +13.51%
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 43,539 44,475 43,081
% of contract IT jobs with a recognized job title 94.76% 94.96% 95.10%
Number of daily rates quoted 31,432 32,202 30,658
London median daily rate £500 £490 £458
Median daily rate % change year-on-year +2.04% +7.10% +1.67%
10th Percentile £313 £300 £288
90th Percentile £675 £663 £638
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 604 559 560
London median hourly rate £19.50 £20.00 £19.50
Median hourly rate % change year-on-year -2.50% +2.56% +3.28%
10th Percentile £12.58 £12.40 £11.40
90th Percentile £54.46 £47.83 £50.00
England median hourly rate £18.44 £18.70 £18.16
% change year-on-year -1.39% +3.00% +0.97%

Service Operations Manager
Job Vacancy Trend in London

Job postings that featured Service Operations Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Operations Manager in London

Service Operations Manager
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Operations Manager in London.

Contractor daily rate trend for Service Operations Manager in London

Service Operations Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Operations Manager within the London region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South London -26 2 £575 -1.29%
Central London -22 1 - -
Service Operations Manager
England

Service Operations Manager Skill Set
Top 18 Co-occurring IT Skills in London

For the 6 months to 17 November 2018, Service Operations Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Service Operations Manager in the job title.

1 2 (66.67%) ITIL
1 2 (66.67%) Service Delivery
1 2 (66.67%) ITSM
1 2 (66.67%) Finance
1 2 (66.67%) Incident Management
2 1 (33.33%) Operations Management
2 1 (33.33%) Problem Management
2 1 (33.33%) Release Management
2 1 (33.33%) Security Testing
2 1 (33.33%) Line Management
2 1 (33.33%) People Management
2 1 (33.33%) Performance Metrics
2 1 (33.33%) Operational Acceptance Testing
2 1 (33.33%) Budgeting and Forecasting
2 1 (33.33%) Decision-Making
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) ITIL Certification
2 1 (33.33%) Service Management

Service Operations Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (66.67%) Finance
Processes & Methodologies
1 2 (66.67%) Incident Management
1 2 (66.67%) ITIL
1 2 (66.67%) ITSM
1 2 (66.67%) Service Delivery
2 1 (33.33%) Budgeting and Forecasting
2 1 (33.33%) Decision-Making
2 1 (33.33%) Line Management
2 1 (33.33%) Operational Acceptance Testing
2 1 (33.33%) Operations Management
2 1 (33.33%) People Management
2 1 (33.33%) Performance Metrics
2 1 (33.33%) Problem Management
2 1 (33.33%) Release Management
2 1 (33.33%) Security Testing
2 1 (33.33%) Service Management
2 1 (33.33%) Stakeholder Management
Qualifications
1 1 (33.33%) ITIL Certification