Period
to 13 December 2017

The median contractor rate for a Service Operations Manager was £550 per day in advertised job vacancies in London during the 6 months to 13 December 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Operations Manager
England > London
6 months to
13 Dec 2017
Same period 2016 Same period 2015
Rank 632 612 593
Rank change year-on-year -20 -19 +20
Contract jobs requiring a Service Operations Manager 5 2 14
As % of all contract IT jobs advertised in London 0.011% 0.004% 0.030%
As % of the Job Titles category 0.011% 0.005% 0.032%
Number of daily rates quoted 5 2 8
London median daily rate £550 £550 £450
Median daily rate % change year-on-year - +22.22% +2.86%
10th Percentile £410 £513 £355
90th Percentile £590 £628 £599
England median daily rate £550 £575 £463
% change year-on-year -4.35% +24.32% +8.82%
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 45113 42385 43778
% of contract IT jobs with a recognized job title 94.85% 94.88% 95.10%
Number of daily rates quoted 32738 30119 30893
London median daily rate £500 £463 £450
Median daily rate % change year-on-year +8.11% +2.78% +5.88%
10th Percentile £300 £295 £269
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 551 571 668
London median hourly rate £20.00 £19.23 £19.02
Median hourly rate % change year-on-year +4.00% +1.13% +8.66%
10th Percentile £12.00 £11.25 £11.25
90th Percentile £47.83 £50.00 £50.00
England median hourly rate £18.70 £18.00 £18.00
% change year-on-year +3.89% - +9.09%

Service Operations Manager
Job Vacancy Trend in London

Job postings that featured Service Operations Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Operations Manager in London

Service Operations Manager
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Operations Manager in London.

Contractor daily rate trend for Service Operations Manager in London

Service Operations Manager
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Operations Manager in London over the 6 months to 13 December 2017.

Contractor daily rate histogram for Service Operations Manager in London

Service Operations Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Operations Manager within the London region over the 6 months to 13 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London - 2 £513 -
Service Operations Manager
England

Service Operations Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 13 December 2017, Service Operations Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Operations Manager in the job title.

1 5 (100.00%) ITIL
2 4 (80.00%) Service Management
3 3 (60.00%) Service Delivery
3 3 (60.00%) Performance Management
4 2 (40.00%) Supplier Management
4 2 (40.00%) SolarWinds
4 2 (40.00%) Capacity Management
4 2 (40.00%) SDLC
4 2 (40.00%) Contract Management
4 2 (40.00%) Project Management
4 2 (40.00%) Remedy
4 2 (40.00%) ITSM
4 2 (40.00%) Degree
4 2 (40.00%) Problem Management
4 2 (40.00%) Remedy ITSM
4 2 (40.00%) SCCM
4 2 (40.00%) SCOM
5 1 (20.00%) Telecoms
5 1 (20.00%) Configuration Management
5 1 (20.00%) SMS
5 1 (20.00%) SLA
5 1 (20.00%) C
5 1 (20.00%) Change Management
5 1 (20.00%) Network Monitoring
5 1 (20.00%) People Management
5 1 (20.00%) Performance Metrics
5 1 (20.00%) Trend Analysis
5 1 (20.00%) ITIL V3
5 1 (20.00%) ITIL V2
5 1 (20.00%) Radio Access Network

Service Operations Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (40.00%) Remedy ITSM
Communications & Networking
1 1 (20.00%) Radio Access Network
1 1 (20.00%) SMS
General
1 1 (20.00%) Telecoms
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Service Management
3 3 (60.00%) Performance Management
3 3 (60.00%) Service Delivery
4 2 (40.00%) Capacity Management
4 2 (40.00%) Contract Management
4 2 (40.00%) ITSM
4 2 (40.00%) Problem Management
4 2 (40.00%) Project Management
4 2 (40.00%) SDLC
4 2 (40.00%) Supplier Management
5 1 (20.00%) Change Management
5 1 (20.00%) Configuration Management
5 1 (20.00%) Incident Management
5 1 (20.00%) ITIL V2
5 1 (20.00%) ITIL V3
5 1 (20.00%) Network Monitoring
5 1 (20.00%) People Management
5 1 (20.00%) Performance Metrics
5 1 (20.00%) Trend Analysis
Programming Languages
1 1 (20.00%) C
Qualifications
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
Systems Management
1 2 (40.00%) SCCM
1 2 (40.00%) SCOM
Vendors
1 2 (40.00%) Remedy
1 2 (40.00%) SolarWinds