Period
to 21 February 2018

The median contractor rate for a Service Operations Manager was £425 per day in advertised job vacancies in London during the 6 months to 21 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Operations Manager
England > London
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 615 593 571
Rank change year-on-year -22 -22 +17
Contract jobs requiring a Service Operations Manager 3 7 24
As % of all contract IT jobs advertised in London 0.006% 0.017% 0.055%
As % of the Job Titles category 0.007% 0.018% 0.058%
Number of daily rates quoted 2 5 21
London median daily rate £425 £500 £600
Median daily rate % change year-on-year -15.00% -16.67% +28.00%
10th Percentile £384 £285 £368
90th Percentile £476 £598 £700
England median daily rate £500 £463 £575
% change year-on-year +8.11% -19.57% +34.90%
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44,494 39,222 41,710
% of contract IT jobs with a recognized job title 94.77% 94.92% 95.26%
Number of daily rates quoted 32,420 27,936 29,570
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £300 £300 £275
90th Percentile £675 £650 £638
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 623 565 642
London median hourly rate £20.50 £21.50 £19.00
Median hourly rate % change year-on-year -4.65% +13.16% +6.35%
10th Percentile £12.00 £11.89 £11.00
90th Percentile £48.57 £51.25 £47.83
England median hourly rate £18.70 £18.50 £18.51
% change year-on-year +1.08% -0.05% +12.18%

Service Operations Manager
Job Vacancy Trend in London

Job postings that featured Service Operations Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Operations Manager in London

Service Operations Manager
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Operations Manager in London.

Contractor daily rate trend for Service Operations Manager in London

Service Operations Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Operations Manager within the London region over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London - 1 £475 -
Service Operations Manager
England

Service Operations Manager Skill Set
Top 18 Co-occurring IT Skills in London

For the 6 months to 21 February 2018, Service Operations Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Service Operations Manager in the job title.

1 3 (100.00%) ITIL
2 2 (66.67%) Telecoms
2 2 (66.67%) Radio Access Network
2 2 (66.67%) Network Monitoring
2 2 (66.67%) SLA
2 2 (66.67%) Service Management
2 2 (66.67%) Performance Metrics
2 2 (66.67%) Contract Management
3 1 (33.33%) C
3 1 (33.33%) Change Management
3 1 (33.33%) Configuration Management
3 1 (33.33%) People Management
3 1 (33.33%) Incident Management
3 1 (33.33%) Degree
3 1 (33.33%) Problem Management
3 1 (33.33%) Performance Management
3 1 (33.33%) ITIL V3
3 1 (33.33%) ITIL V2

Service Operations Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (66.67%) Radio Access Network
General
1 2 (66.67%) Telecoms
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) Contract Management
2 2 (66.67%) Network Monitoring
2 2 (66.67%) Performance Metrics
2 2 (66.67%) Service Management
3 1 (33.33%) Change Management
3 1 (33.33%) Configuration Management
3 1 (33.33%) Incident Management
3 1 (33.33%) ITIL V2
3 1 (33.33%) ITIL V3
3 1 (33.33%) People Management
3 1 (33.33%) Performance Management
3 1 (33.33%) Problem Management
Programming Languages
1 1 (33.33%) C
Qualifications
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 2 (66.67%) SLA