Customer Service Contract Job Trends in Macclesfield

Customer Service
Cheshire > Macclesfield

The table below provides summary statistics and contractor rates for jobs advertised in Macclesfield requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 13 September 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Sep 2026
Same period 2025 Same period 2024
Rank 9 - 17
Rank change year-on-year - - -4
Contract jobs citing Customer Service 4 0 2
As % of all contract jobs in Macclesfield 11.11% - 4.00%
As % of the Processes & Methodologies category 11.11% - 4.00%
Number of daily rates quoted 2 0 0
10th Percentile £506 - -
25th Percentile £507 - -
Median daily rate (50th Percentile) £512 - -
75th Percentile £515 - -
90th Percentile £515 - -
Cheshire median daily rate £313 £155 £300
% change year-on-year +101.94% -48.33% +50.00%

All Process & Methodology Skills
Macclesfield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Macclesfield.

Contract vacancies with a requirement for process or methodology skills 36 50 50
As % of all contract IT jobs advertised in Macclesfield 100.00% 100.00% 100.00%
Number of daily rates quoted 21 31 36
10th Percentile £500 £400 £450
25th Percentile £515 £481 £463
Median daily rate (50th Percentile) £550 £500 £530
Median % change year-on-year +10.00% -5.66% +17.78%
75th Percentile £575 £675 £575
90th Percentile £600 £700 £585
Cheshire median daily rate £475 £436 £476
% change year-on-year +8.94% -8.45% -4.75%
Number of hourly rates quoted 0 4 0
Median hourly rate - £18.31 -
Cheshire median hourly rate £37.98 £17.75 £35.00
% change year-on-year +113.94% -49.29% +14.60%

Customer Service
Job Vacancy Trend in Macclesfield

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Macclesfield.

Customer Service job vacancy trend in Macclesfield

Customer Service
Daily Rate Trend in Macclesfield

Contractor daily rate distribution trend for jobs in Macclesfield citing Customer Service.

Contractor daily rate distribution trend for jobs in Macclesfield citing Customer Service

Customer Service
Hourly Rate Trend in Macclesfield

Contractor hourly rate distribution trend for jobs in Macclesfield citing Customer Service.

Contractor hourly rate distribution trend for jobs in Macclesfield citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Macclesfield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (50.00%) SharePoint
1 2 (50.00%) TIBCO ActiveMatrix
Business Applications
1 2 (50.00%) BusinessWorks
1 2 (50.00%) Dynamics CRM
Cloud Services
1 4 (100.00%) Azure
2 2 (50.00%) Dynamics 365
2 2 (50.00%) Entra ID
2 2 (50.00%) Microsoft 365
Communications & Networking
1 2 (50.00%) Remote Desktop
General
1 2 (50.00%) Finance
1 2 (50.00%) Organisational Skills
1 2 (50.00%) Social Skills
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Consultant
1 2 (50.00%) Dynamics 365 Consultant
1 2 (50.00%) Functional Consultant
1 2 (50.00%) Service Analyst
1 2 (50.00%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (50.00%) Middleware
Miscellaneous
1 4 (100.00%) Onboarding
2 2 (50.00%) Data Protection Act
3 1 (25.00%) Management Information System
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 2 (50.00%) Case Management
1 2 (50.00%) Chat Support
1 2 (50.00%) Collaborative Working
1 2 (50.00%) CRM
1 2 (50.00%) Customer Engagement
1 2 (50.00%) Data Protection
1 2 (50.00%) ITIL
1 2 (50.00%) ITSM
1 2 (50.00%) Problem-Solving
1 2 (50.00%) Process Improvement
1 2 (50.00%) Regression Testing
1 2 (50.00%) Release Management
1 2 (50.00%) Requirements Gathering
1 2 (50.00%) Requirements Workshops
1 2 (50.00%) Scenario Testing
1 2 (50.00%) Service Management
1 2 (50.00%) User Acceptance Testing
2 1 (25.00%) Service Delivery
2 1 (25.00%) User Experience
2 1 (25.00%) Value Proposition
System Software
1 2 (50.00%) Virtual Desktop
1 2 (50.00%) VMware Infrastructure
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Splunk
1 2 (50.00%) TIBCO
1 2 (50.00%) VMware