4 of 4 Customer Service Jobs in Macclesfield

innovative, you will be working on AI driven, powerful SaaS offerings that automate workflows which help businesses streamline operations, enhance efficiency whilst delivery exceptional customer service across their customer facing teams. Following a successful launch recently into a new sector, there is a big buzz around the … company as its anticipated this successful launch will be replicated into other niche sectors, also. New customer feedback has been extremely positive. Clients are saying they cant live without the product, despite only having used it for a few weeks. Key Responsibilities: Working as part of a small squad More ❯

innovative, you will be working on AI driven, powerful SaaS offerings that automate workflows which help businesses streamline operations, enhance efficiency whilst delivery exceptional customer service across their customer facing teams. Following a successful launch recently into a new sector, there is a big buzz around the … company as it’s anticipated this successful launch will be replicated into other niche sectors, also. New customer feedback has been extremely positive. Clients are saying they can’t live without the product, despite only having used it for a few weeks. Key Responsibilities: Working as part of a More ❯

with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote Enterprise Applications and end users … in a predominantly Windows environment. Facilitating knowledge transfer across the Group and customer base including end user training and Knowledge Base contributions. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Contributing to the technical Change Advisory Board specific to relevant ERPs. Engagement … in new and upcoming IT projects relating to Enterprise Applications and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience More ❯

join our busy team based in Macclesfield. Main responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of … Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer … required across 16 sites in the UK and occasional travel to Europe). Desirable experience and skills: Minimum of 5 years’ experience in a customer-facing role supporting a complex Windows-based environment. ITIL Foundation Level certification. Experience with Microsoft cloud-based technologies such as Office 365 and Entra More ❯