Customer Service Contracts in Morden

Customer Service
Merton > Morden

The table below provides summary statistics for contract job vacancies advertised in Morden requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 2 6 -
Rank change year-on-year +4 - -
Contract jobs citing Customer Service 2 1 0
As % of all contract jobs advertised in Morden 50.00% 12.50% -
As % of the Processes & Methodologies category 66.67% 12.50% -
Number of daily rates quoted 2 1 0
10th Percentile £276 - -
25th Percentile £316 £213 -
Median daily rate (50th Percentile) £388 £225 -
Median % change year-on-year +72.33% - -
75th Percentile £466 £238 -
90th Percentile £509 - -
Merton median daily rate £251 £238 £265
% change year-on-year +5.47% -10.38% -

All Process and Methodology Skills
Morden

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Morden.

Contract vacancies with a requirement for process or methodology skills 3 8 4
As % of all contract IT jobs advertised in Morden 75.00% 100.00% 80.00%
Number of daily rates quoted 2 8 4
10th Percentile £276 £318 -
25th Percentile £316 £400 £413
Median daily rate (50th Percentile) £388 £500 £450
Median % change year-on-year -22.45% +11.11% -5.26%
75th Percentile £466 £638 £488
90th Percentile £509 - -
Merton median daily rate £375 £500 £425
% change year-on-year -25.00% +17.65% -5.56%

Customer Service
Job Vacancy Trend in Morden

Job postings citing Customer Service as a proportion of all IT jobs advertised in Morden.

Job vacancy trend for Customer Service in Morden

Customer Service
Contractor Daily Rate Trend in Morden

3-month moving average daily rate quoted in jobs citing Customer Service in Morden.

Daily rate trend for Customer Service in Morden

Customer Service
Daily Rate Histogram in Morden

Daily rate distribution for jobs citing Customer Service in Morden over the 6 months to 2 May 2025.

Daily rate histogram for Customer Service in Morden

Customer Service
Co-occurring Skills and Capabilities in Morden by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
2 1 (50.00%) AWS
2 1 (50.00%) Entra ID
Communications & Networking
1 1 (50.00%) VPN
Database & Business Intelligence
1 1 (50.00%) Data Warehouse
General
1 1 (50.00%) Local Government
1 1 (50.00%) Marketing
1 1 (50.00%) Public Sector
Job Titles
1 1 (50.00%) 2nd Line Engineer
1 1 (50.00%) 2nd Line Support
1 1 (50.00%) 2nd Line Support Engineer
1 1 (50.00%) IT Engineer
1 1 (50.00%) IT Manager
1 1 (50.00%) IT Operations Manager
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Engineer
1 1 (50.00%) Operations Manager
1 1 (50.00%) Support Engineer
Miscellaneous
1 1 (50.00%) Data Centre
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
2 1 (50.00%) VMS
2 1 (50.00%) Windows Server 2016
2 1 (50.00%) Windows Server 2019
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Asset Management
2 1 (50.00%) Capacity Planning
2 1 (50.00%) Change Management
2 1 (50.00%) Cloud Security
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Incident Management
2 1 (50.00%) ITSM
2 1 (50.00%) Network Design
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Risk Management
2 1 (50.00%) Risk Register
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
2 1 (50.00%) Zero Trust
Quality Assurance & Compliance
1 1 (50.00%) GDPR
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) Virtual Desktop
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) vSphere
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) VMware