Customer Experience (CX)
Tyne and Wear > Newcastle upon Tyne
The table below provides summary statistics and contractor rates for jobs advertised in Newcastle upon Tyne requiring Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 28 April 2026, with comparisons to the same periods in the previous two years.
|
|
6 months to
28 Apr 2026 |
Same period 2025 |
Same period 2024 |
| Rank |
49 |
- |
31 |
| Rank change year-on-year |
- |
- |
- |
| Contract jobs citing Customer Experience |
8 |
0 |
1 |
| As % of all contract jobs in Newcastle upon Tyne |
1.71% |
- |
0.48% |
| As % of the Processes & Methodologies category |
2.03% |
- |
0.56% |
| Number of daily rates quoted |
1 |
0 |
1 |
| 10th Percentile |
- |
- |
- |
| 25th Percentile |
£425 |
- |
£613 |
| Median daily rate (50th Percentile) |
£450 |
- |
£625 |
| 75th Percentile |
£475 |
- |
£638 |
| 90th Percentile |
- |
- |
- |
| Tyne and Wear median daily rate |
£450 |
- |
£625 |
| Number of hourly rates quoted |
5 |
0 |
0 |
| Median hourly rate |
£17.00 |
- |
- |
| Tyne and Wear median hourly rate |
£17.00 |
- |
- |
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Newcastle upon Tyne.
| Contract vacancies with a requirement for process or methodology skills |
394 |
189 |
178 |
| As % of all contract IT jobs advertised in Newcastle upon Tyne |
84.19% |
85.14% |
85.17% |
| Number of daily rates quoted |
273 |
140 |
90 |
| 10th Percentile |
£306 |
£259 |
£333 |
| 25th Percentile |
£400 |
£357 |
£387 |
| Median daily rate (50th Percentile) |
£450 |
£461 |
£500 |
| Median % change year-on-year |
-2.44% |
-7.75% |
-11.50% |
| 75th Percentile |
£544 |
£573 |
£598 |
| 90th Percentile |
£613 |
£626 |
£650 |
| Tyne and Wear median daily rate |
£450 |
£450 |
£500 |
| % change year-on-year |
- |
-10.00% |
-11.11% |
| Number of hourly rates quoted |
38 |
3 |
18 |
| 10th Percentile |
£17.00 |
£21.05 |
£18.25 |
| 25th Percentile |
£51.25 |
£30.50 |
£20.75 |
| Median hourly rate |
£65.00 |
£47.50 |
£47.50 |
| Median % change year-on-year |
+36.84% |
- |
- |
| 75th Percentile |
£70.00 |
£50.38 |
£50.00 |
| 90th Percentile |
- |
£51.35 |
£68.75 |
| Tyne and Wear median hourly rate |
£63.08 |
£16.50 |
£17.50 |
| % change year-on-year |
+282.30% |
-5.71% |
- |
Customer Experience
Job Vacancy Trend in Newcastle upon Tyne
Historical trend showing the proportion of contract IT job postings citing Customer Experience relative to all contract IT jobs advertised in Newcastle upon Tyne.
Customer Experience
Daily Rate Trend in Newcastle upon Tyne
Contractor daily rate distribution trend for jobs in Newcastle upon Tyne citing Customer Experience.
Customer Experience
Hourly Rate Trend in Newcastle upon Tyne
Contractor hourly rate distribution trend for jobs in Newcastle upon Tyne citing Customer Experience.
Customer Experience
Co-Occurring Skills & Capabilities in Newcastle upon Tyne by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
