Customer-Centric Approach Contract Job Trends in the North of England

Customer-Centric Approach
England > North of England

The table below provides summary statistics and contractor rates for jobs advertised in the North of England requiring Customer-Centric Approach skills. It covers contract job vacancies from the 6 months leading up to 8 October 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Oct 2025
Same period 2024 Same period 2023
Rank 196 166 188
Rank change year-on-year -30 +22 -
Contract jobs citing Customer-Centric Approach 1 7 4
As % of all contract jobs in the North of England 0.024% 0.17% 0.079%
As % of the Processes & Methodologies category 0.027% 0.20% 0.090%
Number of daily rates quoted 1 2 2
10th Percentile - £251 £395
25th Percentile £463 £309 £398
Median daily rate (50th Percentile) £475 £413 £415
Median % change year-on-year +15.15% -0.60% -
75th Percentile £488 £509 £433
90th Percentile - £564 £436
England median daily rate £455 £348 £250
% change year-on-year +30.64% +39.31% -49.24%
Number of hourly rates quoted 0 0 2
10th Percentile - - £16.15
25th Percentile - - £16.37
Median hourly rate - - £16.73
75th Percentile - - £17.10
90th Percentile - - £17.31
England median hourly rate - - £16.73

All Process and Methodology Skills
North of England

Customer-Centric Approach falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 3,655 3,497 4,465
As % of all contract IT jobs advertised in the North of England 88.71% 84.39% 88.26%
Number of daily rates quoted 2,390 1,922 2,978
10th Percentile £251 £300 £281
25th Percentile £375 £400 £404
Median daily rate (50th Percentile) £471 £495 £500
Median % change year-on-year -4.95% -1.00% -
75th Percentile £556 £575 £600
90th Percentile £673 £663 £683
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 207 179 207
10th Percentile £14.20 £13.75 £15.75
25th Percentile £17.46 £17.05 £17.74
Median hourly rate £24.50 £35.00 £27.20
Median % change year-on-year -30.00% +28.68% +29.52%
75th Percentile £41.94 £51.91 £46.18
90th Percentile £67.25 £70.00 £64.25
England median hourly rate £25.15 £42.69 £44.50
% change year-on-year -41.09% -4.07% +39.72%

Customer-Centric Approach
Job Vacancy Trend in the North of England

Historical trend showing the proportion of contract IT job postings citing Customer-Centric Approach relative to all contract IT jobs advertised in the North of England.

Customer-Centric Approach job vacancy trend in the North of England

Customer-Centric Approach
Daily Rate Trend in the North of England

Contractor daily rate distribution trend for jobs in the North of England citing Customer-Centric Approach.

Contractor daily rate distribution trend for jobs in the North of England citing Customer-Centric Approach

Customer-Centric Approach
Hourly Rate Trend in the North of England

Contractor hourly rate distribution trend for jobs in the North of England citing Customer-Centric Approach.

Contractor hourly rate distribution trend for jobs in the North of England citing Customer-Centric Approach

Customer-Centric Approach
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centric Approach within the North of England region over the 6 months to 8 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West -15 1 £475 +15.15% 3
Customer-Centric Approach
England

Customer-Centric Approach
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Banking
1 1 (100.00%) Finance
1 1 (100.00%) Influencing Skills
Job Titles
1 1 (100.00%) Digital Product Owner
1 1 (100.00%) Product Owner
Miscellaneous
1 1 (100.00%) Online Banking
1 1 (100.00%) Product Ownership
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) Change Management
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Digital Banking
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Product Management
1 1 (100.00%) Project Management
1 1 (100.00%) Stakeholder Management