Customer-Centric Approach Contracts in England

Customer-Centric Approach
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Customer-Centric Approach skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centric Approach over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 468 486 637
Rank change year-on-year +18 +151 +120
Contract jobs citing Customer-Centric Approach 17 56 16
As % of all contract jobs advertised in England 0.070% 0.15% 0.032%
As % of the Processes & Methodologies category 0.077% 0.17% 0.035%
Number of daily rates quoted 14 34 12
10th Percentile £426 £143 -
25th Percentile £456 £216 £180
Median daily rate (50th Percentile) £500 £450 £530
Median % change year-on-year +11.11% -15.09% +17.78%
75th Percentile - £575 £556
90th Percentile £518 £649 £631
UK median daily rate £500 £450 £530
% change year-on-year +11.11% -15.09% +15.22%
Number of hourly rates quoted 1 3 0
Median hourly rate £26.04 £7.85 -
Median % change year-on-year +231.72% - -
UK median hourly rate £26.04 £7.85 -
% change year-on-year +231.72% - -

All Process and Methodology Skills
England

Customer-Centric Approach falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 22,202 32,193 45,529
As % of all contract IT jobs advertised in England 91.16% 86.56% 90.24%
Number of daily rates quoted 14,534 21,105 31,969
10th Percentile £310 £300 £325
25th Percentile £413 £413 £445
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +2.33%
75th Percentile £638 £650 £675
90th Percentile £750 £750 £765
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 921 2,246 1,592
10th Percentile £14.42 £12.92 £10.87
25th Percentile £18.20 £16.01 £16.25
Median hourly rate £29.07 £36.00 £37.50
Median % change year-on-year -19.25% -4.00% +53.06%
75th Percentile £63.75 £60.00 £65.00
90th Percentile £75.00 £72.50 £75.00
UK median hourly rate £29.00 £35.65 £37.30
% change year-on-year -18.65% -4.42% +49.20%

Customer-Centric Approach
Job Vacancy Trend in England

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer-Centric Approach in England

Customer-Centric Approach
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Customer-Centric Approach in England.

Daily rate trend for Customer-Centric Approach in England

Customer-Centric Approach
Daily Rate Histogram in England

Daily rate distribution for jobs citing Customer-Centric Approach in England over the 6 months to 1 May 2025.

Daily rate histogram for Customer-Centric Approach in England

Customer-Centric Approach
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Customer-Centric Approach in England.

Hourly rate trend for Customer-Centric Approach in England

Customer-Centric Approach
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centric Approach within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +50 10 £500 +100.00% 58
London +9 6 £488 +2.63% 80
Midlands +23 2 £500 +244.83% 43
East Midlands - 2 £500 - 16
Customer-Centric Approach
UK

Customer-Centric Approach
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Oracle Workflow
Applications
1 1 (5.88%) Microsoft Office
Cloud Services
1 8 (47.06%) Azure
2 7 (41.18%) AWS
3 6 (35.29%) Azure DevOps
4 5 (29.41%) GitHub
5 1 (5.88%) Power Automate
Communications & Networking
1 1 (5.88%) Firewall
1 1 (5.88%) VPN
Database & Business Intelligence
1 6 (35.29%) Big Data
Development Applications
1 6 (35.29%) Git
1 6 (35.29%) Jenkins
2 1 (5.88%) Oracle Forms
General
1 8 (47.06%) Finance
2 4 (23.53%) Social Skills
3 3 (17.65%) Analytical Skills
4 2 (11.76%) Banking
4 2 (11.76%) Local Government
5 1 (5.88%) Investment Banking
5 1 (5.88%) Organisational Skills
5 1 (5.88%) Retail
Job Titles
1 6 (35.29%) Cloud Platform Engineer
1 6 (35.29%) Platform Engineer
2 5 (29.41%) Project Manager
3 4 (23.53%) AWS Engineer
3 4 (23.53%) AWS Platform Engineer
4 3 (17.65%) Azure Engineer
4 3 (17.65%) Azure Platform Engineer
4 3 (17.65%) SC Cleared Project Manager
4 3 (17.65%) Senior
5 2 (11.76%) Senior Manager
5 2 (11.76%) Senior Project Manager
5 2 (11.76%) ServiceNow Manager
5 2 (11.76%) ServiceNow Project Manager
6 1 (5.88%) Analyst
6 1 (5.88%) Delivery Manager
6 1 (5.88%) Engineering Manager
6 1 (5.88%) Infrastructure Manager
6 1 (5.88%) Infrastructure Project Manager
6 1 (5.88%) Programme Manager
6 1 (5.88%) Security Specialist
Miscellaneous
1 5 (29.41%) Self-Motivation
2 1 (5.88%) Cyber Threat
2 1 (5.88%) Data Centre
2 1 (5.88%) Robotics
Operating Systems
1 8 (47.06%) Windows
2 7 (41.18%) Windows Server
3 6 (35.29%) Linux
3 6 (35.29%) Ubuntu
4 1 (5.88%) Windows 10
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 17 (100.00%) Customer-Centricity
2 6 (35.29%) Configuration Management
2 6 (35.29%) Continuous Delivery
2 6 (35.29%) DevOps
2 6 (35.29%) High Availability
2 6 (35.29%) Open Source
2 6 (35.29%) Platform Engineering
2 6 (35.29%) Server Building
3 5 (29.41%) Site Reliability Engineering
4 4 (23.53%) Budget Management
4 4 (23.53%) PRINCE2
5 3 (17.65%) Continuous Improvement
5 3 (17.65%) Problem-Solving
5 3 (17.65%) Project Management
5 3 (17.65%) Risk Management
6 2 (11.76%) Agile
6 2 (11.76%) Customer Experience
6 2 (11.76%) Project Delivery
6 2 (11.76%) SIEM
6 2 (11.76%) Waterfall
Programming Languages
1 7 (41.18%) Python
2 6 (35.29%) PowerShell
3 1 (5.88%) SQL
Qualifications
1 3 (17.65%) SC Cleared
1 3 (17.65%) Security Cleared
2 2 (11.76%) Computer Science Degree
2 2 (11.76%) Degree
3 1 (5.88%) CCNA
3 1 (5.88%) Cisco Certification
3 1 (5.88%) Master's Degree
3 1 (5.88%) MCSE
3 1 (5.88%) Microsoft Certification
3 1 (5.88%) PgMP
3 1 (5.88%) Six Sigma Black Belt
Quality Assurance & Compliance
1 1 (5.88%) ISO/IEC 27001
1 1 (5.88%) QA
Systems Management
1 6 (35.29%) Ansible
1 6 (35.29%) Terraform
2 1 (5.88%) CSIRT
Vendors
1 7 (41.18%) Microsoft
2 6 (35.29%) Databricks
3 2 (11.76%) ServiceNow
4 1 (5.88%) Blue Prism
4 1 (5.88%) Oracle
4 1 (5.88%) Splunk