Customer-Centric Approach Contract Job Trends in the North West

Customer-Centric Approach
England > North West

The table below provides summary statistics and contractor rates for jobs advertised in the North West requiring Customer-Centric Approach skills. It covers contract job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 145 120 136
Rank change year-on-year -25 +16 +32
Contract jobs citing Customer-Centric Approach 2 2 4
As % of all contract jobs in the North West 0.081% 0.097% 0.15%
As % of the Processes & Methodologies category 0.092% 0.11% 0.17%
Number of daily rates quoted 2 1 2
10th Percentile £486 - £395
25th Percentile £520 - £398
Median daily rate (50th Percentile) £594 £600 £415
Median % change year-on-year -1.04% +44.58% +11.41%
75th Percentile £670 - £433
90th Percentile £707 - £436
England median daily rate £500 £436 £365
% change year-on-year +14.81% +19.32% -28.43%

All Process & Methodology Skills
North West

Customer-Centric Approach falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North West.

Contract vacancies with a requirement for process or methodology skills 2,167 1,813 2,344
As % of all contract IT jobs advertised in the North West 87.77% 87.75% 87.33%
Number of daily rates quoted 1,409 1,030 1,587
10th Percentile £213 £275 £306
25th Percentile £358 £390 £406
Median daily rate (50th Percentile) £450 £475 £500
Median % change year-on-year -5.26% -5.00% +1.01%
75th Percentile £550 £575 £600
90th Percentile £650 £663 £681
England median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -2.27%
Number of hourly rates quoted 189 90 159
10th Percentile £16.33 £16.00 £14.18
25th Percentile £21.65 £21.05 £18.25
Median hourly rate £41.68 £30.95 £40.00
Median % change year-on-year +34.67% -22.63% +11.11%
75th Percentile £57.50 £49.80 £46.91
90th Percentile £70.00 £73.68 £64.00
England median hourly rate £25.15 £34.75 £42.50
% change year-on-year -27.63% -18.24% +21.43%

Customer-Centric Approach
Job Vacancy Trend in the North West

Historical trend showing the proportion of contract IT job postings citing Customer-Centric Approach relative to all contract IT jobs advertised in the North West.

Customer-Centric Approach job vacancy trend in the North West

Customer-Centric Approach
Daily Rate Trend in the North West

Contractor daily rate distribution trend for jobs in the North West citing Customer-Centric Approach.

Contractor daily rate distribution trend for jobs in the North West citing Customer-Centric Approach

Customer-Centric Approach
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing Customer-Centric Approach in the North West over the 6 months to 11 January 2026.

Daily rate histogram for Customer-Centric Approach in the North West

Customer-Centric Approach
Hourly Rate Trend in the North West

Contractor hourly rate distribution trend for jobs in the North West citing Customer-Centric Approach.

Contractor hourly rate distribution trend for jobs in the North West citing Customer-Centric Approach

Customer-Centric Approach
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centric Approach within the North West region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cheshire -18 1 £713 +18.75% 1
Cumbria - 1 £475 -
Customer-Centric Approach
England

Customer-Centric Approach
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Banking
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Finance
2 1 (50.00%) Influencing Skills
Job Titles
1 1 (50.00%) Digital Product Owner
1 1 (50.00%) Product Manager
1 1 (50.00%) Product Owner
1 1 (50.00%) Report Manager
Miscellaneous
1 1 (50.00%) Online Banking
1 1 (50.00%) Product Ownership
Processes & Methodologies
1 2 (100.00%) Customer-Centricity
2 1 (50.00%) Agile
2 1 (50.00%) Backlog Management
2 1 (50.00%) Change Management
2 1 (50.00%) Customer Experience
2 1 (50.00%) Digital Banking
2 1 (50.00%) Market Research
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Product Backlog
2 1 (50.00%) Product Management
2 1 (50.00%) Product Roadmap
2 1 (50.00%) Product Vision
2 1 (50.00%) Project Management
2 1 (50.00%) Roadmaps
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) User Acceptance Testing
Vendors
1 1 (50.00%) Microsoft