The following table provides summary statistics for contract job vacancies advertised in Osterley with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Osterley with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills |
50 |
92 |
44 |
| As % of all contract IT jobs advertised in Osterley |
100.00% |
97.87% |
97.78% |
| Number of daily rates quoted |
21 |
18 |
9 |
| 10th Percentile |
£75 |
£429 |
£311 |
| 25th Percentile |
£81 |
£430 |
£400 |
| Median daily rate (50th Percentile) |
£310 |
£473 |
£413 |
| Median % change year-on-year |
-34.39% |
+14.55% |
-8.33% |
| 75th Percentile |
£388 |
£565 |
£475 |
| 90th Percentile |
£530 |
£616 |
£514 |
| Hounslow median daily rate |
£410 |
£525 |
£510 |
| % change year-on-year |
-21.90% |
+2.94% |
-2.63% |
| Number of hourly rates quoted |
4 |
39 |
0 |
| 10th Percentile |
£52.38 |
£42.40 |
- |
| 25th Percentile |
£54.06 |
£59.00 |
- |
| Median hourly rate |
£60.00 |
£67.00 |
- |
| Median % change year-on-year |
-10.45% |
- |
- |
| 75th Percentile |
£65.50 |
£75.00 |
- |
| 90th Percentile |
£66.40 |
£86.00 |
- |
| Hounslow median hourly rate |
£60.00 |
£65.00 |
£21.50 |
| % change year-on-year |
-7.69% |
+202.33% |
-10.42% |
