Call Centre Analyst Contracts in Peterborough

Call Centre Analyst
Cambridgeshire > Peterborough

As of 1 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Call Centre Analyst daily rate in Peterborough.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 22 25 18
Rank change year-on-year +3 -7 +11
Contract jobs requiring a Call Centre Analyst 4 18 22
As % of all contract jobs advertised in Peterborough 4.40% 8.26% 10.09%
As % of the Job Titles category 5.88% 10.47% 13.41%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
Cambridgeshire median daily rate - - -
Number of hourly rates quoted 4 18 22
10th Percentile - - -
25th Percentile - - £13.41
Median hourly rate £16.30 £14.16 £13.66
Median % change year-on-year +15.11% +3.66% +1.19%
75th Percentile - - £13.91
90th Percentile - - -
Cambridgeshire median hourly rate £16.30 £14.16 £13.66
% change year-on-year +15.11% +3.66% +1.19%

All Contract IT Job Vacancies
Peterborough

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Peterborough with a recognized job title 68 172 164
% of contract IT jobs with a recognized job title 74.73% 78.90% 75.23%
Number of daily rates quoted 16 19 64
10th Percentile £190 £170 £202
25th Percentile £336 £178 £247
Median daily rate (50th Percentile) £431 £305 £350
Median % change year-on-year +41.39% -12.86% -16.67%
75th Percentile £471 £569 £488
90th Percentile £597 £602 £535
Cambridgeshire median daily rate £488 £450 £450
% change year-on-year +8.33% - -
Number of hourly rates quoted 34 141 83
10th Percentile £14.84 £14.00 £13.29
25th Percentile £14.99 £14.16 £13.41
Median hourly rate £15.14 £15.50 £14.50
Median % change year-on-year -2.32% +6.90% +7.41%
75th Percentile £17.84 £21.37 £18.50
90th Percentile £21.46 £31.13 £20.56
Cambridgeshire median hourly rate £16.30 £16.30 £15.50
% change year-on-year - +5.16% +13.47%

Call Centre Analyst
Job Vacancy Trend in Peterborough

Job postings that featured Call Centre Analyst in the job title as a proportion of all IT jobs advertised in Peterborough.

Job vacancy trend for Call Centre Analyst in Peterborough

Call Centre Analyst
Contractor Hourly Rate Trend in Peterborough

3-month moving average hourly rates quoted in jobs citing Call Centre Analyst in Peterborough.

Hourly rate trend for Call Centre Analyst in Peterborough

Call Centre Analyst Skill Set
Top 11 Co-occurring Skills and Capabilities in Peterborough

For the 6 months to 1 May 2025, Call Centre Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Peterborough region featuring Call Centre Analyst in the job title.

1 4 (100.00%) ITIL
1 4 (100.00%) MCSA
1 4 (100.00%) Citrix
1 4 (100.00%) Microsoft Certification
1 4 (100.00%) A+ Certification
1 4 (100.00%) Wi-Fi
1 4 (100.00%) Retail
1 4 (100.00%) Incident Management
1 4 (100.00%) Microsoft 365
1 4 (100.00%) ServiceNow
1 4 (100.00%) Customer Service

Call Centre Analyst Skill Set
Co-occurring Skills and Capabilities in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (100.00%) Microsoft 365
Communications & Networking
1 4 (100.00%) Wi-Fi
General
1 4 (100.00%) Retail
Processes & Methodologies
1 4 (100.00%) Customer Service
1 4 (100.00%) Incident Management
1 4 (100.00%) ITIL
Qualifications
1 4 (100.00%) A+ Certification
1 4 (100.00%) MCSA
1 4 (100.00%) Microsoft Certification
Vendors
1 4 (100.00%) Citrix
1 4 (100.00%) ServiceNow