Customer Service Analyst Contracts in Peterborough

Customer Service Analyst
Cambridgeshire > Peterborough

As of 29 April 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Analyst daily rate in Peterborough.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 20 18 30
Rank change year-on-year -2 +12 -
Contract jobs requiring a Customer Service Analyst 30 22 33
As % of all contract jobs advertised in Peterborough 13.76% 10.09% 8.23%
As % of the Job Titles category 17.44% 13.41% 9.27%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
Cambridgeshire median daily rate - - -
Number of hourly rates quoted 30 22 33
10th Percentile - - -
25th Percentile - £13.41 £13.25
Median hourly rate £14.16 £13.66 £13.50
Median % change year-on-year +3.66% +1.19% -
75th Percentile £14.67 £13.91 £13.75
90th Percentile £15.12 - £13.91
Cambridgeshire median hourly rate £14.16 £13.66 £13.50
% change year-on-year +3.66% +1.19% -

All Contract IT Job Vacancies
Peterborough

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Peterborough with a recognized job title 172 164 356
% of contract IT jobs with a recognized job title 78.90% 75.23% 88.78%
Number of daily rates quoted 19 64 141
10th Percentile £170 £202 £163
25th Percentile £178 £247 £263
Median daily rate (50th Percentile) £305 £350 £420
Median % change year-on-year -12.86% -16.67% +29.23%
75th Percentile £569 £488 £500
90th Percentile £602 £535 £575
Cambridgeshire median daily rate £450 £450 £450
% change year-on-year - - +12.50%
Number of hourly rates quoted 141 83 184
10th Percentile £14.00 £13.29 -
25th Percentile £14.16 £13.41 £12.50
Median hourly rate £15.50 £14.50 £13.50
Median % change year-on-year +6.90% +7.41% -
75th Percentile £21.37 £18.50 £15.75
90th Percentile £31.13 £20.56 £20.25
Cambridgeshire median hourly rate £16.30 £15.50 £13.66
% change year-on-year +5.16% +13.47% +1.19%

Customer Service Analyst
Job Vacancy Trend in Peterborough

Job postings that featured Customer Service Analyst in the job title as a proportion of all IT jobs advertised in Peterborough.

Job vacancy trend for Customer Service Analyst in Peterborough

Customer Service Analyst
Contractor Hourly Rate Trend in Peterborough

3-month moving average hourly rates quoted in jobs citing Customer Service Analyst in Peterborough.

Hourly rate trend for Customer Service Analyst in Peterborough

Customer Service Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in Peterborough

For the 6 months to 29 April 2024, Customer Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Peterborough region featuring Customer Service Analyst in the job title.

1 30 (100.00%) Customer Service
2 27 (90.00%) Problem-Solving
2 27 (90.00%) Mathematics
2 27 (90.00%) Incident Management
2 27 (90.00%) Service Delivery
3 15 (50.00%) Problem Management
3 15 (50.00%) Social Skills
3 15 (50.00%) ITIL
3 15 (50.00%) MCP
4 12 (40.00%) Microsoft Excel
4 12 (40.00%) Microsoft
4 12 (40.00%) Microsoft PowerPoint

Customer Service Analyst Skill Set
Co-occurring Skills and Capabilities in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 12 (40.00%) Microsoft Excel
1 12 (40.00%) Microsoft PowerPoint
General
1 15 (50.00%) Social Skills
Processes & Methodologies
1 30 (100.00%) Customer Service
2 27 (90.00%) Incident Management
2 27 (90.00%) Mathematics
2 27 (90.00%) Problem-Solving
2 27 (90.00%) Service Delivery
3 15 (50.00%) ITIL
3 15 (50.00%) Problem Management
Qualifications
1 15 (50.00%) MCP
Vendors
1 12 (40.00%) Microsoft