2nd Line Service Desk Analyst Contract Job Trends in Sheffield

Second Line Service Desk Analyst
South Yorkshire > Sheffield

The median Second Line Service Desk Analyst daily rate in Sheffield is £198, according to job vacancies posted in the 6 months leading up to 18 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
18 Aug 2026
Same period 2025 Same period 2024
Rank 100 - -
Rank change year-on-year - - -
Contract jobs requiring a 2nd Line Service Desk Analyst 1 0 0
As % of all contract jobs in Sheffield 0.097% - -
As % of the Job Titles category 0.10% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £186 - -
Median daily rate (50th Percentile) £198 - -
75th Percentile £209 - -
90th Percentile - - -
South Yorkshire median daily rate £198 - -

All Contract IT Job Roles
Sheffield

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Sheffield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Sheffield with a recognized job title 965 515 362
% of contract IT jobs with a recognized job title 93.15% 91.15% 87.86%
Number of daily rates quoted 610 350 211
10th Percentile £363 £290 £386
25th Percentile £425 £375 £436
Median daily rate (50th Percentile) £500 £468 £525
Median % change year-on-year +6.95% -10.95% -12.50%
75th Percentile £587 £538 £588
90th Percentile £675 £613 £628
South Yorkshire median daily rate £500 £464 £514
% change year-on-year +7.76% -9.73% -6.55%
Number of hourly rates quoted 38 4 6
10th Percentile - - £15.88
25th Percentile £25.77 £18.10 £20.13
Median hourly rate £32.40 £18.35 £21.00
Median % change year-on-year +76.52% -12.61% +10.53%
75th Percentile £36.61 £18.50 £21.88
90th Percentile - £18.51 £22.00
South Yorkshire median hourly rate £32.40 £18.35 £21.00
% change year-on-year +76.52% -12.61% +7.69%

2nd Line Service Desk Analyst
Job Vacancy Trend in Sheffield

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Sheffield.

2nd Line Service Desk Analyst job vacancy trend in Sheffield

2nd Line Service Desk Analyst Skill Set
Top 13 Co-Occurring Skills & Capabilities in Sheffield

For the 6 months to 18 August 2026, 2nd Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Sheffield region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Customer Service
1 1 (100.00%) Entra ID
1 1 (100.00%) Identity Management
1 1 (100.00%) LDAP
1 1 (100.00%) Mac OS
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Process Improvement
1 1 (100.00%) Software Deployment
1 1 (100.00%) User Experience
1 1 (100.00%) Vulnerability Remediation
1 1 (100.00%) Windows

2nd Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Sheffield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (100.00%) LDAP
Miscellaneous
1 1 (100.00%) Enterprise Software
1 1 (100.00%) Onboarding
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Identity Management
1 1 (100.00%) Process Improvement
1 1 (100.00%) Software Deployment
1 1 (100.00%) User Experience
1 1 (100.00%) Vulnerability Remediation
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft