Period
to 18 January 2019

The following table provides summary statistics for contract job vacancies advertised in Slough with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
Berkshire > Slough
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 31 29 -
Rank change year-on-year -2 - -
Contract jobs citing Customer-Centricity 12 5 0
As % of all contract IT jobs advertised in Slough 3.49% 1.82% -
As % of the Processes & Methodologies category 4.17% 2.40% -
Number of daily rates quoted 7 1 0
Slough median daily rate £375 £350 -
Median daily rate % change year-on-year +7.14% - -
Berkshire median daily rate £370 £350 £275
% change year-on-year +5.71% +27.27% -37.50%
Number of hourly rates quoted 0 0 0
Slough median hourly rate - - -
Berkshire median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Slough with a requirement for process or methodology skills.

All Process and Methodology Skills
Slough
Contract vacancies with a requirement for process or methodology skills 288 208 234
As % of all contract IT jobs advertised in Slough 83.72% 75.64% 85.71%
Number of daily rates quoted 172 138 161
Slough median daily rate £400 £425 £363
Median daily rate % change year-on-year -5.88% +17.24% -6.45%
10th Percentile £225 £300 £225
90th Percentile £550 £575 £525
Berkshire median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% -
Number of hourly rates quoted 7 3 10
Slough median hourly rate £15.00 £41.00 £38.00
Median hourly rate % change year-on-year -63.41% +7.89% +149.18%
10th Percentile £12.27 £40.50 £8.50
90th Percentile £20.00 £41.50 £41.50
Berkshire median hourly rate £20.00 £14.50 £18.55
% change year-on-year +37.93% -21.83% -28.70%

Customer-Centricity
Job Vacancy Trend in Slough

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Slough.

Job vacancy trend for Customer-Centricity in Slough

Customer-Centricity
Contractor Daily Rate Trend in Slough

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Slough.

Contractor daily rate trend for Customer-Centricity in Slough

Customer-Centricity
Contractor Daily Rate Histogram in Slough

The daily rate distribution of IT jobs citing Customer-Centricity in Slough over the 6 months to 18 January 2019.

Contractor daily rate histogram for Customer-Centricity in Slough

For the 6 months to 18 January 2019, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Slough region with a requirement for Customer-Centricity.

1 11 (91.67%) ITIL
1 11 (91.67%) PRINCE2
1 11 (91.67%) Stakeholder Management
2 7 (58.33%) Project Management
2 7 (58.33%) Matrix Organization
3 5 (41.67%) Change Management
4 4 (33.33%) Ubuntu
4 4 (33.33%) Wireless
4 4 (33.33%) Telecoms
4 4 (33.33%) VLAN
4 4 (33.33%) iSCSI
4 4 (33.33%) Postfix
4 4 (33.33%) NAS
4 4 (33.33%) Bash Shell
4 4 (33.33%) Network Architecture
4 4 (33.33%) Firewall
4 4 (33.33%) ITSM
4 4 (33.33%) Red Hat
4 4 (33.33%) PRINCE
4 4 (33.33%) MPLS
4 4 (33.33%) BGP
4 4 (33.33%) Linux
4 4 (33.33%) Python
4 4 (33.33%) MySQL
4 4 (33.33%) SQL
4 4 (33.33%) NFS
4 4 (33.33%) SNMP
4 4 (33.33%) Cisco
4 4 (33.33%) Dell
4 4 (33.33%) EMC

Customer-Centricity
Co-occurring IT Skills in Slough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) OpenStack
2 1 (8.33%) WebSphere
Business Applications
1 3 (25.00%) Remedy ITSM
2 1 (8.33%) Unica
Cloud Services
1 3 (25.00%) SaaS
Communications & Networking
1 4 (33.33%) BGP
1 4 (33.33%) Firewall
1 4 (33.33%) iSCSI
1 4 (33.33%) MPLS
1 4 (33.33%) NAS
1 4 (33.33%) SNMP
1 4 (33.33%) Value-Added Service
1 4 (33.33%) VLAN
1 4 (33.33%) VXLAN
1 4 (33.33%) Wireless
2 2 (16.67%) Broadband
2 2 (16.67%) Wi-Fi
Database & Business Intelligence
1 4 (33.33%) Apache Cassandra
1 4 (33.33%) MariaDB
1 4 (33.33%) MongoDB
1 4 (33.33%) MySQL
1 4 (33.33%) NoSQL
General
1 4 (33.33%) Telecoms
Job Titles
1 5 (41.67%) Programme Manager
2 2 (16.67%) Architect
2 2 (16.67%) Cloud Engineer
2 2 (16.67%) Data Centre Engineer
2 2 (16.67%) Onboarding Engineer
2 2 (16.67%) Operations Engineer
2 2 (16.67%) OSS Programme Manager
2 2 (16.67%) Portfolio Manager
3 1 (8.33%) Cloud Architect
3 1 (8.33%) Data Centre Operations Engineer
3 1 (8.33%) Design Engineer
3 1 (8.33%) Portfolio Project Manager
3 1 (8.33%) Project Manager
3 1 (8.33%) Project Portfolio Manager
3 1 (8.33%) Solutions Architect
3 1 (8.33%) Telecoms Manager
3 1 (8.33%) Telecoms Project Manager
3 1 (8.33%) Virtualisation Engineer
Libraries, Frameworks & Software Standards
1 4 (33.33%) Node.js
2 1 (8.33%) .NET
2 1 (8.33%) Middleware
2 1 (8.33%) REST
2 1 (8.33%) SOAP
2 1 (8.33%) Web Services
Miscellaneous
1 4 (33.33%) Data Centre
1 4 (33.33%) Private Cloud
2 3 (25.00%) Self-Motivation
3 1 (8.33%) Driving Licence
3 1 (8.33%) Mainframe
3 1 (8.33%) Management Information System
3 1 (8.33%) Tandem
Operating Systems
1 4 (33.33%) Linux
1 4 (33.33%) Ubuntu
Processes & Methodologies
1 11 (91.67%) ITIL
1 11 (91.67%) PRINCE2
1 11 (91.67%) Stakeholder Management
2 7 (58.33%) Matrix Organization
2 7 (58.33%) Project Management
3 5 (41.67%) Change Management
4 4 (33.33%) Deployment Automation
4 4 (33.33%) ITSM
4 4 (33.33%) Network Architecture
4 4 (33.33%) PRINCE
5 3 (25.00%) Capacity Planning
5 3 (25.00%) Incident Management
5 3 (25.00%) Proactive Monitoring
5 3 (25.00%) Programme Delivery
5 3 (25.00%) Validation
6 2 (16.67%) Agile Software Development
6 2 (16.67%) Coaching
6 2 (16.67%) Matrix Management
6 2 (16.67%) Mentoring
6 2 (16.67%) Migration
Programming Languages
1 4 (33.33%) Bash Shell
1 4 (33.33%) Python
1 4 (33.33%) SQL
2 1 (8.33%) Java
Qualifications
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 2 (16.67%) PMO
2 1 (8.33%) QA
2 1 (8.33%) SLA
System Software
1 4 (33.33%) BIND 9
1 4 (33.33%) KVM
1 4 (33.33%) NFS
1 4 (33.33%) Postfix
Systems Management
1 4 (33.33%) Ansible
2 3 (25.00%) Netcool
Vendors
1 4 (33.33%) Cisco
1 4 (33.33%) Dell
1 4 (33.33%) EMC
1 4 (33.33%) Mirantis
1 4 (33.33%) Red Hat
2 3 (25.00%) BMC
2 3 (25.00%) Remedy
3 2 (16.67%) TOWER Software
4 1 (8.33%) IBM
4 1 (8.33%) Salesforce.com
4 1 (8.33%) SAP