Customer Experience Contract Job Trends in South London

Customer Experience (CX)
London > South London

The table below provides summary statistics and contractor rates for jobs advertised in South London requiring Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 12 December 2025, with comparisons to the same periods in the previous two years.

6 months to
12 Dec 2025
Same period 2024 Same period 2023
Rank 40 35 -
Rank change year-on-year -5 - -
Contract jobs citing Customer Experience 2 2 0
As % of all contract jobs in South London 0.96% 0.88% -
As % of the Processes & Methodologies category 1.09% 0.99% -
Number of daily rates quoted 2 1 0
10th Percentile £566 - -
25th Percentile £572 £406 -
Median daily rate (50th Percentile) £588 £413 -
Median % change year-on-year +42.42% - -
75th Percentile £597 £419 -
90th Percentile £599 - -
London median daily rate £550 £450 £478
% change year-on-year +22.22% -5.76% -13.18%

All Process and Methodology Skills
South London

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in South London.

Contract vacancies with a requirement for process or methodology skills 183 202 233
As % of all contract IT jobs advertised in South London 87.56% 88.99% 83.81%
Number of daily rates quoted 120 130 165
10th Percentile £269 £225 £191
25th Percentile £444 £400 £380
Median daily rate (50th Percentile) £511 £538 £500
Median % change year-on-year -4.97% +7.60% -9.09%
75th Percentile £581 £611 £588
90th Percentile £645 £771 £668
London median daily rate £530 £550 £568
% change year-on-year -3.64% -3.08% -3.81%
Number of hourly rates quoted 8 5 18
10th Percentile £17.98 - £18.46
25th Percentile £45.27 £17.25 £23.81
Median hourly rate £58.94 £19.50 £46.86
Median % change year-on-year +202.23% -58.39% +6.23%
75th Percentile £66.50 £78.40 £55.00
90th Percentile - £81.28 £69.00
London median hourly rate £29.25 £37.50 £35.32
% change year-on-year -22.00% +6.19% -11.16%

Customer Experience
Job Vacancy Trend in South London

Historical trend showing the proportion of contract IT job postings citing Customer Experience relative to all contract IT jobs advertised in South London.

Customer Experience job vacancy trend in South London

Customer Experience
Daily Rate Trend in South London

Contractor daily rate distribution trend for jobs in South London citing Customer Experience.

Contractor daily rate distribution trend for jobs in South London citing Customer Experience

Customer Experience
Hourly Rate Trend in South London

Contractor hourly rate distribution trend for jobs in South London citing Customer Experience.

Contractor hourly rate distribution trend for jobs in South London citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in South London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Local Government
Job Titles
1 1 (50.00%) Customer Experience Designer
1 1 (50.00%) Designer
1 1 (50.00%) Digital Programme Manager
1 1 (50.00%) Programme Manager
1 1 (50.00%) Senior
1 1 (50.00%) Senior Designer
1 1 (50.00%) Senior Service Designer
1 1 (50.00%) Service Designer
Miscellaneous
1 1 (50.00%) IVR
Processes & Methodologies
1 2 (100.00%) Service Design
2 1 (50.00%) Business Case
2 1 (50.00%) Digital Customer Experience
2 1 (50.00%) Target Operating Model