Service Desk Management
Wales > South Wales
The table below provides summary statistics for contract job vacancies advertised in South Wales requiring Service Desk Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Desk Management over the 6 months leading up to 25 June 2025, comparing them to the same period in the previous two years.
| 6 months to 25 Jun 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 32 | - | - |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Service Desk Management | 1 | 0 | 0 |
| As % of all contract jobs advertised in South Wales | 0.42% | - | - |
| As % of the Processes & Methodologies category | 0.46% | - | - |
| Number of daily rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £500 | - | - |
| Median daily rate (50th Percentile) | £501 | - | - |
| 75th Percentile | £501 | - | - |
| 90th Percentile | - | - | - |
| Wales median daily rate | £501 | - | - |
All Process and Methodology Skills
South Wales
Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in South Wales.
| Contract vacancies with a requirement for process or methodology skills | 218 | 267 | 393 |
| As % of all contract IT jobs advertised in South Wales | 91.21% | 75.42% | 88.51% |
| Number of daily rates quoted | 151 | 174 | 300 |
| 10th Percentile | £190 | £143 | £190 |
| 25th Percentile | £289 | £258 | £380 |
| Median daily rate (50th Percentile) | £400 | £450 | £500 |
| Median % change year-on-year | -11.11% | -10.00% | - |
| 75th Percentile | £491 | £553 | £588 |
| 90th Percentile | £625 | £625 | £650 |
| Wales median daily rate | £400 | £481 | £500 |
| % change year-on-year | -16.88% | -3.75% | - |
| Number of hourly rates quoted | 19 | 32 | 25 |
| 10th Percentile | £12.91 | £12.01 | £16.52 |
| 25th Percentile | £14.23 | £15.48 | £16.98 |
| Median hourly rate | £16.00 | £20.24 | £19.49 |
| Median % change year-on-year | -20.93% | +3.82% | -2.55% |
| 75th Percentile | £23.75 | £50.94 | £23.75 |
| 90th Percentile | £45.00 | £85.90 | £49.50 |
| Wales median hourly rate | £21.76 | £20.24 | £18.82 |
| % change year-on-year | +7.51% | +7.55% | -5.93% |
Service Desk Management
Job Vacancy Trend in South Wales
Job postings citing Service Desk Management as a proportion of all IT jobs advertised in South Wales.
Service Desk Management
Contract Job Locations in South Wales
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the South Wales region over the 6 months to 25 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Cardiff | - | 1 | £501 | - | 4 |
| Service Desk Management Wales |
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Service Desk Management
Co-occurring Skills and Capabilities in South Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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