Customer Experience Contract Job Trends in Suffolk

Customer Experience (CX)
East of England > Suffolk

The table below provides summary statistics and contractor rates for jobs advertised in Suffolk requiring Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 13 March 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Mar 2026
Same period 2025 Same period 2024
Rank 17 - -
Rank change year-on-year - - -
Contract jobs citing Customer Experience 5 0 0
As % of all contract jobs in Suffolk 4.39% - -
As % of the Processes & Methodologies category 6.33% - -
Number of daily rates quoted 4 0 0
10th Percentile - - -
25th Percentile £513 - -
Median daily rate (50th Percentile) £525 - -
75th Percentile £541 - -
90th Percentile £546 - -
East of England median daily rate £525 £638 £525
% change year-on-year -17.65% +21.43% +7.69%

All Process & Methodology Skills
Suffolk

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Suffolk.

Contract vacancies with a requirement for process or methodology skills 79 75 74
As % of all contract IT jobs advertised in Suffolk 69.30% 78.13% 82.22%
Number of daily rates quoted 46 36 46
10th Percentile £213 £200 £130
25th Percentile £389 £225 £266
Median daily rate (50th Percentile) £525 £400 £475
Median % change year-on-year +31.25% -15.79% -20.83%
75th Percentile £666 £505 £528
90th Percentile £725 £638 £600
East of England median daily rate £475 £500 £475
% change year-on-year -5.00% +5.26% -5.00%
Number of hourly rates quoted 8 3 7
10th Percentile £17.08 - £11.25
25th Percentile £19.00 - £12.38
Median hourly rate £21.00 £70.00 £17.00
Median % change year-on-year -70.00% +311.76% +13.33%
75th Percentile £24.38 - £49.88
90th Percentile £24.61 - £66.17
East of England median hourly rate £21.80 £55.00 £38.12
% change year-on-year -60.36% +44.28% +15.52%

Customer Experience
Job Vacancy Trend in Suffolk

Historical trend showing the proportion of contract IT job postings citing Customer Experience relative to all contract IT jobs advertised in Suffolk.

Customer Experience job vacancy trend in Suffolk

Customer Experience
Daily Rate Trend in Suffolk

Contractor daily rate distribution trend for jobs in Suffolk citing Customer Experience.

Contractor daily rate distribution trend for jobs in Suffolk citing Customer Experience

Customer Experience
Hourly Rate Trend in Suffolk

Contractor hourly rate distribution trend for jobs in Suffolk citing Customer Experience.

Contractor hourly rate distribution trend for jobs in Suffolk citing Customer Experience

Customer Experience
Contract Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Experience within the Suffolk region over the 6 months to 13 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Ipswich - 5 £525 - 5
Customer Experience
East of England

Customer Experience
Co-Occurring Skills & Capabilities in Suffolk by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 4 (80.00%) Firewall
1 4 (80.00%) IPsec
1 4 (80.00%) Wi-Fi
2 3 (60.00%) Broadband
3 2 (40.00%) Network Security
General
1 1 (20.00%) Finance
1 1 (20.00%) Public Sector
Job Titles
1 4 (80.00%) Designer
1 4 (80.00%) Network Designer
2 1 (20.00%) IT Manager
2 1 (20.00%) IT Programme Manager
2 1 (20.00%) Programme Manager
Miscellaneous
1 3 (60.00%) IoT
2 1 (20.00%) Management Information System
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 4 (80.00%) Load Balancing
2 3 (60.00%) Customer Requirements
2 3 (60.00%) DevOps
2 3 (60.00%) Network Design
3 1 (20.00%) Agile
3 1 (20.00%) Behavioural Change
3 1 (20.00%) Budget Responsibility
3 1 (20.00%) Business Strategy
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Cutover Planning
3 1 (20.00%) Decision-Making
3 1 (20.00%) PRINCE2
3 1 (20.00%) Project Management
3 1 (20.00%) Revenue Management
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Technology Transformation
3 1 (20.00%) User Experience
Qualifications
1 1 (20.00%) Degree
1 1 (20.00%) Master's Degree
1 1 (20.00%) MBA
1 1 (20.00%) Security Cleared