4 of 4 Customer Experience Jobs in Suffolk

based) Salary: £25,000 - £30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where … across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with … Windows OS, Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to £30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

Are you passionate about driving change and making things work better? We’re looking for a Process Improvement Analyst to help an enterprise business to enhance customer experience and improve the way their organisation works. In this role, you’ll work across multiple teams to understand current business processes, identify areas for improvement, and design innovative solutions that More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯