Customer Service Contracts in Swindon

Customer Service
Wiltshire > Swindon

The table below provides summary statistics for contract job vacancies advertised in Swindon requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 19 7 21
Rank change year-on-year -12 +14 +18
Contract jobs citing Customer Service 2 13 12
As % of all contract jobs advertised in Swindon 2.13% 10.16% 5.61%
As % of the Processes & Methodologies category 2.30% 13.13% 6.52%
Number of daily rates quoted 2 7 12
10th Percentile £164 £120 £154
25th Percentile £170 £131 £189
Median daily rate (50th Percentile) £180 £145 £325
Median % change year-on-year +24.14% -55.38% -16.56%
75th Percentile £190 £417 £366
90th Percentile £196 £450 £521
Wiltshire median daily rate £470 £263 £209
% change year-on-year +79.05% +25.75% -23.39%
Number of hourly rates quoted 0 4 0
Median hourly rate - £16.50 -
Wiltshire median hourly rate - £16.50 -

All Process and Methodology Skills
Swindon

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Swindon.

Contract vacancies with a requirement for process or methodology skills 87 99 184
As % of all contract IT jobs advertised in Swindon 92.55% 77.34% 85.98%
Number of daily rates quoted 56 57 144
10th Percentile £249 £177 £316
25th Percentile £313 £315 £463
Median daily rate (50th Percentile) £500 £465 £525
Median % change year-on-year +7.53% -11.43% +2.14%
75th Percentile £573 £550 £600
90th Percentile £620 £623 £694
Wiltshire median daily rate £563 £538 £575
% change year-on-year +4.55% -6.43% +9.52%
Number of hourly rates quoted 0 9 0
Median hourly rate - £16.50 -
Wiltshire median hourly rate £22.01 £15.52 £65.50
% change year-on-year +41.82% -76.31% +19.09%

Customer Service
Job Vacancy Trend in Swindon

Job postings citing Customer Service as a proportion of all IT jobs advertised in Swindon.

Job vacancy trend for Customer Service in Swindon

Customer Service
Contractor Daily Rate Trend in Swindon

3-month moving average daily rate quoted in jobs citing Customer Service in Swindon.

Daily rate trend for Customer Service in Swindon

Customer Service
Contractor Hourly Rate Trend in Swindon

3-month moving average hourly rates quoted in jobs citing Customer Service in Swindon.

Hourly rate trend for Customer Service in Swindon

Customer Service
Co-occurring Skills and Capabilities in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (50.00%) ATM
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Legal
Job Titles
1 1 (50.00%) ATM Engineer
1 1 (50.00%) Deskside Engineer
1 1 (50.00%) Deskside Support
1 1 (50.00%) Deskside Support Engineer
1 1 (50.00%) Desktop Support
1 1 (50.00%) Field Engineer
1 1 (50.00%) Field Service Engineer
1 1 (50.00%) IT Engineer
1 1 (50.00%) Support Engineer
Miscellaneous
1 1 (50.00%) EPoS
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Problem-Solving
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) DBS Check
1 1 (50.00%) MCP
1 1 (50.00%) Microsoft Certification
Vendors
1 1 (50.00%) Microsoft