20 of 20 Customer Service Jobs in Wiltshire

Service Desk Support (1st Line Support) Swindon (Hybrid working) - 6-12 Month FTC Band C - £27,756 It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. About the Role: This role operates within …/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of business systems and services. The role applies defined processes, tools and procedures to ensure timely and effective resolution of incidents and service requests, providing a high-quality ...

Client Service Advisor Location: Swindon Package: £24,788 + full benefits package At tmGroup , we make conveyancing technology and data simple. We provide tools and support that help property professionals work efficiently and deliver great service to clients. We’re now looking for a Client Advisor to join … Client Services team. This is a great opportunity for someone with customer service experience who enjoys problem-solving, learning new systems, and helping customers. You’ll join a supportive team environment where full training is provided. Whether you’re early in your career or looking for your next ...

mental health first aiders Your Role: You will be acting as the first point of contact for customers, logging and managing calls, incidents, and service requests accurately within company systems. You will be applying contract knowledge and performance standards to ensure all jobs are recorded correctly and meet … with escalation processes and company requirements. You will be liaising with engineers and other teams to allocate work, improve job descriptions, and support efficient service delivery. You will be providing administrative support and conducting customer call backs while maintaining excellent customer service standards. What ...

partners where seamless connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...

Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Fire & Security Service Engineer Swindon, Wiltshire Up to £41,000 + OTE £50,000+ Join a Leading NSI Gold Approved Fire & Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial … environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Swindon and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ...

Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

network suppliers and operational administration within a busy Network Operations team. You will work closely with Network Managers to ensure suppliers are meeting agreed Service Level Agreements (SLAs) and provide support in resolving invoice queries, supplier issues, and escalated customer complaints. You will be responsible for maintaining … range of administrative duties to support the wider team. In addition, you will play a key role in identifying opportunities to improve processes and service delivery, helping to enhance operational efficiency and customer experience. Ensuring Your Success To be successful in this role, you will have strong organisational ...

create and implement new features to be used within the system Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA) Carry out thorough testing to ensure a Right First Time result is achieved Monitor and manage error logs, backups … effective manner with all customers to ensure that they are kept informed of updates/progress Take incoming calls and deal with customer queries on a daily basis when required Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware ...

problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want ...

line with risk acceptance criteria of organisation. Compilation and review of artefacts produced during the development and engineering process regarding product & solution security. Supporting customer service team in development and deployment of security monitoring and incident response solutions e.g. SIEM as well as security configuration of railway system ...

with existing and previous clients Building and maintaining strong client relationships Identifying new business opportunities Booking appointments and generating leads for the business Keeping customer records and notes up to date Working towards individual call and sales targets Providing excellent customer service at all times Business Development … team away days Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirement ...

000+) Our client is a well established and growing security systems specialist seeking an experienced Security Engineer to join their London based service team, covering sites inside the M25 . This is a service and fault finding focused role , ideal for an engineer who enjoys working independently, diagnosing … issues, and delivering excellent customer service. The Role Servicing and fault finding intruder alarm systems Servicing and fault finding CCTV systems Attending client sites across London (inside the M25 only) Diagnosing system faults and carrying out repairs efficiently Completing job reports and documentation accurately Providing a professional, customer ...

international markets. As part of our continued growth and digital transformation strategy, we are investing in modern technologies to enhance efficiency, scalability, and customer service. We are embarking on a business-critical transformation programme to replace our legacy ERP and Warehouse Management Systems with Oracle NetSuite. This … technologies. • Competitive salary and benefits package. Benefits • Free onsite parking • Workplace pension • 28 days holiday including bank holidays • Additional holiday entitlement linked to long service • Free tea and coffee • Flexible working opportunities • Ongoing professional development and training The Opportunity This role offers a rare opportunity to lead a major ...

international markets. As part of our continued growth and digital transformation strategy, we are investing in modern technologies to enhance efficiency, scalability, and customer service. We are embarking on a business-critical transformation programme to replace our legacy ERP and Warehouse Management Systems with Oracle NetSuite. This … technologies. • Competitive salary and benefits package. Benefits • Free onsite parking • Workplace pension • 28 days holiday including bank holidays • Additional holiday entitlement linked to long service • Free tea and coffee • Flexible working opportunities • Ongoing professional development and training The Opportunity This role offers a rare opportunity to lead a major ...

suppliers to keep production and deliveries on track Help build product pages, write marketing copy, and run social media and online ad campaigns Handle customer enquiries, order tracking and returns Support new product development - researching a product’s history through to preparing it for launch Help develop and maintain … custom software platform we’ve built on top of Shopify to run the whole business, from inventory and dispatch to marketing, analytics and customer service. You’ll work hands-on with AI tools like Claude to design new features, write the prompts that power them and fix issues ...