1 to 25 of 37 Customer Service Jobs in Wiltshire

Job Description Customer Service Advisor (software)\n\nMaltby, Rotherham - Hybrid\n\n£23,809.50 + Hybrid + Training + Monday-Friday\n\nAre you looking for a Customer Service Advisor role and looking to join an industry leading software company that operates in over 130 countries … of products covers every aspect of the procurement process from start to finish?\n\nOn offer is an exciting opportunity for a Graduate or Customer Service Advisor to join a global software company currently providing procurement solutions to over 800 clients, and 3 million users around the world … as they look to add to their team.\n\nIn this role, the successful Customer Service Advisor will respond to inbound enquiries by telephone and email on the First Line Support help desk following through to ticket resolution and liaising with the relevant departments to allow for ticket More ❯

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer … coverage aligns and is established to execute on strategy, and effectively manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized More ❯

s UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is … key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely manner, providing the support they need. This may include making outbound calls and working with other teams to manage any queries through to resolution. And don’t worry … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty More ❯

professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while managing daily business operations. A Store Manager must exercise discretion and independent judgment with respect to matters … that significantly impact business operations. Essential Functions, Duties, and Responsibilities Manage daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization. Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards. Analyze and monitor key performance indicators (KPIs) to track shop performance … and identify areas for improvement. Develop and implement strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals. Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications. Oversee, analyze More ❯

GBP38000 - GBP42000 per annum plus vehicle Reference: CT Description Field Service Engineer Location: M4 corridor, locations between Bristol and Swindon and Donnington Hours: 8:30 AM - 5:00 PM (Flexible) Salary: £38,000 - £42,000 (DOE) + Vehicle About the Role: We are seeking an experienced Field Service … Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas. Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs). Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM). Update … status and outcomes. What We're Looking For: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯

Do you speak French? Would you like a role where you can utilise your language skills? We are recruiting for a Frenchspeaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday (occasional weekend availability may be required) You More ❯

Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday No weekends! 7:30am-3.30pm or More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

ensuring technology runs smoothly for our users. What You’ll Be Doing: Providing remote and in-person 1st and 2nd line support via our Service Desk Diagnosing and resolving hardware/software issues and application problems Installing and configuring IT hardware and software Supporting network infrastructure, Wi-Fi, backups … and an element of server management Maintaining asset registers and technical documentation Investigating security alerts and ensuring compliance with IT policies Delivering outstanding customer service and support to end users What We’re Looking For: Solid experience with Windows OS and Microsoft Active Directory Hands-on experience with … Office 365 administration Proven track record in technical support within a business or service desk setting A customer-first attitude and strong communication skills A collaborative mindset with the drive to continuously improve Location: Bristol – 3 days a week on-site Type: Full-time | Permanent | Hybrid If you More ❯

main functions. The first is Enterprise Architecture and Information Technology, which involves delivering IT services, including architecture and business analysis, IT project delivery, IT service management (and the IT service desk), infrastructure services, IT security, and innovation management. The second function is Data, Management Information (MI), and Reporting … develop a strategy and plan for Data & Information Management, Business Insight, and Reporting. Ensuring effective and reliable IT operations for all users, formalised into Service Level Agreements, is essential. Leading the management team in shaping and delivering their responsibilities, providing guidance on best practices, and formally managing their performance … are necessary to provide effective feedback to staff. You should be able to work independently and as part of a team, with a strong customer service orientation. Being health and safety conscious, outcome and results-oriented, and having a proactive, flexible, and positive approach to work will also More ❯

main functions. The first is Enterprise Architecture and Information Technology, which involves delivering IT services, including architecture and business analysis, IT project delivery, IT service management (and the IT service desk), infrastructure services, IT security, and innovation management. The second function is Data, Management Information (MI), and Reporting … develop a strategy and plan for Data & Information Management, Business Insight, and Reporting. Ensuring effective and reliable IT operations for all users, formalised into Service Level Agreements, is essential. Leading the management team in shaping and delivering their responsibilities, providing guidance on best practices, and formally managing their performance … are necessary to provide effective feedback to staff. You should be able to work independently and as part of a team, with a strong customer service orientation. Being health and safety conscious, outcome and results-oriented, and having a proactive, flexible, and positive approach to work will also More ❯

week About the Role: We are seeking a dedicated and knowledgeable Second Line Applications Support Technician to join our team. This role ensures exceptional customer service in all Service Desk interactions while maintaining operational excellence. You will provide advanced application support, troubleshooting, and maintenance of our core … Experience Understanding of SQL and databases. Excellent troubleshooting skills with a strong analytical mindset. Strong verbal and written communication skills with a professional and customer-focused approach. Ability to manage multiple tasks efficiently while maintaining attention to detail. Self-motivated with a proactive approach to problem-solving and process More ❯

join a small, established team of network professionals. Your role will involve: *Monitor and report on all elements of AS network as required *Process customer service requests *Create and deploy configurations for new services *Liaise with Service Management team and Customer Authority to deliver services to … knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable working in air gapped environment * Live service tooling APPLY NOW to avoid disappointment Due to the nature and urgency of this post, candidates holding or who have held high level security More ❯

Consent Administrator will manage, maintain, and optimise Wiltshire Farm Food’s Consent and Preference Management (CPM) platform. This role is central to ensuring that customer consent and preferences are effectively captured, stored, and utilised in compliance with GDPR, PECR, and other data privacy regulations. The Consent Administrator work across … multiple teams, including Marketing, IT, Customer Relations, Risk and Data & Analytics teams to align consent handling with customer engagement strategies and regulatory requirements. While specific experience with consent platforms is beneficial, an individuals with broad experience in business support, system administration, configuration, compliance, or customer data management … doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities: Project Implementation More ❯

+ Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners … with the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range … SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server 2019 - 2025 Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR More ❯

+ Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners … with the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range … SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server 2019 - 2025 Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR More ❯

+ Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners … with the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range … SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server 2019 - 2025 Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR More ❯

+ Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners … with the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range … Azure, Entra ID Windows 11 and macOS Windows Server (Apply online only) Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential … application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Tasks and Responsibilities Keep … Manage Projects along to complete conversion by interfacing with Engineering, Product Management, and other needed TE functions. Product Introduction/Presentation in front of customer for AD&M products like PCB Board Connectors, High Speed & High-Power, VITA products, Connectors, EPDs, Backshell. Deep dive into technical, design discussions on More ❯