Customer Service Contracts in Taunton

Customer Service
Somerset > Taunton

The following table provides summary statistics for contract job vacancies advertised in Taunton with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 9 18 20
Rank change year-on-year +9 +2 -2
Contract jobs citing Customer Service 3 1 2
As % of all contract jobs advertised in Taunton 11.11% 1.49% 3.70%
As % of the Processes & Methodologies category 11.54% 1.52% 4.17%
Number of daily rates quoted 0 0 2
10th Percentile - - £268
25th Percentile - - £275
Median daily rate (50th Percentile) - - £300
Median % change year-on-year - - +114.29%
75th Percentile - - £325
90th Percentile - - £333
Somerset median daily rate £185 £165 £275
% change year-on-year +12.12% -40.00% +96.43%
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile £12.50 - -
Median hourly rate £13.00 - -
75th Percentile £13.50 - -
90th Percentile - - -
Somerset median hourly rate £13.00 - -

All Process and Methodology Skills
Taunton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Taunton with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 26 66 48
As % of all contract IT jobs advertised in Taunton 96.30% 98.51% 88.89%
Number of daily rates quoted 21 60 37
10th Percentile £569 £469 £365
25th Percentile £573 £578 £425
Median daily rate (50th Percentile) £600 £650 £522
Median % change year-on-year -7.69% +24.64% +9.79%
75th Percentile £606 £717 £605
90th Percentile £625 £799 £683
Somerset median daily rate £500 £505 £450
% change year-on-year -0.99% +12.22% -4.76%
Number of hourly rates quoted 4 3 0
10th Percentile - £15.60 -
25th Percentile £12.50 £15.84 -
Median hourly rate £13.00 £17.50 -
Median % change year-on-year -25.71% - -
75th Percentile £14.25 £19.13 -
90th Percentile £15.60 £19.35 -
Somerset median hourly rate £25.00 £50.00 £49.75
% change year-on-year -50.00% +0.50% +15.70%

Customer Service
Job Vacancy Trend in Taunton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Taunton.

Job vacancy trend for Customer Service in Taunton

Customer Service
Contractor Daily Rate Trend in Taunton

3-month moving average daily rate quoted in jobs citing Customer Service in Taunton.

Daily rate trend for Customer Service in Taunton

Customer Service
Contractor Hourly Rate Trend in Taunton

3-month moving average hourly rates quoted in jobs citing Customer Service in Taunton.

Hourly rate trend for Customer Service in Taunton

Customer Service
Co-occurring Skills and Capabilities in Taunton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) LAN
1 3 (100.00%) Wireless
General
1 3 (100.00%) Organisational Skills
1 3 (100.00%) Retail
1 3 (100.00%) Social Skills
Job Titles
1 3 (100.00%) Support Assistant
1 3 (100.00%) Technical Assistant
1 3 (100.00%) Technical Support
1 3 (100.00%) Technical Support Assistant
Miscellaneous
1 3 (100.00%) Blog
Operating Systems
1 3 (100.00%) Mac OS
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Problem-Solving
Vendors
1 3 (100.00%) Microsoft