Head of Customer Experience (Head of CX)
UK
The median Head of Customer Experience (Head of CX) daily rate in the UK is £600 according to job vacancies posted during the 6 months to 27 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 27 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 585 | - | - |
| Rank change year-on-year | - | - | - |
| Contract jobs requiring a Head of Customer Experience | 13 | 0 | 0 |
| As % of all contract jobs advertised in the UK | 0.030% | - | - |
| As % of the Job Titles category | 0.032% | - | - |
| Number of daily rates quoted | 13 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £415 | - | - |
| Median daily rate (50th Percentile) | £600 | - | - |
| 75th Percentile | - | - | - |
| 90th Percentile | £601 | - | - |
| UK excluding London median daily rate | - | - | - |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,172 | 56,583 | 84,829 |
| % of contract IT jobs with a recognized job title | 92.78% | 94.61% | 95.49% |
| Number of daily rates quoted | 26,161 | 39,538 | 59,512 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £731 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -1.93% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,642 | 1,585 | 2,099 |
| 10th Percentile | £12.86 | £14.27 | £12.50 |
| 25th Percentile | £16.30 | £19.50 | £15.50 |
| Median hourly rate | £35.83 | £45.00 | £23.00 |
| Median % change year-on-year | -20.38% | +95.65% | - |
| 75th Percentile | £60.00 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £76.00 | £63.00 |
| UK excluding London median hourly rate | £37.50 | £42.50 | £19.50 |
| % change year-on-year | -11.76% | +117.95% | +2.55% |
Head of Customer Experience
Job Vacancy Trend
Job postings that featured Head of Customer Experience in the job title as a proportion of all IT jobs advertised.
Head of Customer Experience
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Head of Customer Experience.
Head of Customer Experience
Daily Rate Histogram
Daily rate distribution for jobs citing Head of Customer Experience over the 6 months to 27 April 2024.
Head of Customer Experience
Top 3 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Head of Customer Experience within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | - | 13 | £600 | - | 1 |
| England | - | 13 | £600 | - | 1 |
| Work from Home | - | 1 | £373 | - | 1 |
Head of Customer Experience Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 27 April 2024, Head of Customer Experience contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Head of Customer Experience in the job title.
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Head of Customer Experience Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: