Service Desk Agent
UK
As of 4 July 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Agent daily rate in the UK.
| 6 months to 4 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 536 | 618 |
| Rank change year-on-year | - | +82 | +152 |
| Contract jobs requiring a Service Desk Agent | 0 | 59 | 62 |
| As % of all contract jobs advertised in the UK | - | 0.14% | 0.11% |
| As % of the Job Titles category | - | 0.15% | 0.12% |
| Number of daily rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £153 |
| Median daily rate (50th Percentile) | - | - | £155 |
| Median % change year-on-year | - | - | -24.39% |
| 75th Percentile | - | - | £166 |
| 90th Percentile | - | - | £172 |
| UK excluding London median daily rate | - | - | £155 |
| % change year-on-year | - | - | -24.39% |
| Number of hourly rates quoted | 0 | 2 | 2 |
| Median hourly rate | - | £14.00 | £27.00 |
| Median % change year-on-year | - | -48.15% | +107.69% |
| UK excluding London median hourly rate | - | £14.00 | - |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 29,079 | 40,388 | 53,054 |
| % of contract IT jobs with a recognized job title | 92.02% | 92.98% | 94.47% |
| Number of daily rates quoted | 18,553 | 25,970 | 36,860 |
| 10th Percentile | £288 | £286 | £313 |
| 25th Percentile | £401 | £410 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +1.42% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £494 | £500 |
| % change year-on-year | -3.85% | -1.20% | +4.17% |
| Number of hourly rates quoted | 1,311 | 2,837 | 1,549 |
| 10th Percentile | £13.78 | £12.87 | £14.25 |
| 25th Percentile | £17.44 | £16.65 | £19.00 |
| Median hourly rate | £26.50 | £37.75 | £43.00 |
| Median % change year-on-year | -29.80% | -12.21% | +68.63% |
| 75th Percentile | £55.25 | £62.50 | £65.00 |
| 90th Percentile | £73.25 | £74.00 | £76.05 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £39.60 |
| % change year-on-year | -37.13% | +1.01% | +94.88% |
Service Desk Agent
Job Vacancy Trend
Job postings that featured Service Desk Agent in the job title as a proportion of all IT jobs advertised.
Service Desk Agent
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Agent.
Service Desk Agent
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Agent.