Customer Service Contract Job Trends in Watford

Customer Service
Hertfordshire > Watford

The table below provides summary statistics and contractor rates for jobs advertised in Watford requiring Customer Service skills. It covers vacancies from the 6 months leading up to 17 September 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 10 12 14
Rank change year-on-year +2 +2 -2
Contract jobs citing Customer Service 2 3 10
As % of all contract jobs advertised in Watford 3.92% 3.49% 8.20%
As % of the Processes & Methodologies category 4.08% 3.75% 9.01%
Number of daily rates quoted 2 0 7
10th Percentile £172 - £155
25th Percentile £175 - £168
Median daily rate (50th Percentile) £180 - £191
Median % change year-on-year - - -36.33%
75th Percentile £185 - £220
90th Percentile £188 - £244
Hertfordshire median daily rate £194 £182 £238
% change year-on-year +6.46% -23.47% +18.75%
Number of hourly rates quoted 0 3 1
10th Percentile - £13.03 -
25th Percentile - £13.28 £24.73
Median hourly rate - £14.13 £25.45
Median % change year-on-year - -44.50% +121.30%
75th Percentile - £14.56 £26.18
90th Percentile - - -
Hertfordshire median hourly rate £17.96 £14.41 £14.65
% change year-on-year +24.64% -1.64% -0.39%

All Process and Methodology Skills
Watford

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Watford.

Contract vacancies with a requirement for process or methodology skills 49 80 111
As % of all contract IT jobs advertised in Watford 96.08% 93.02% 90.98%
Number of daily rates quoted 37 53 80
10th Percentile £236 £250 £170
25th Percentile £375 £306 £263
Median daily rate (50th Percentile) £500 £375 £500
Median % change year-on-year +33.33% -25.00% +14.94%
75th Percentile £575 £538 £675
90th Percentile - £697 £751
Hertfordshire median daily rate £531 £400 £550
% change year-on-year +32.63% -27.27% +7.68%
Number of hourly rates quoted 4 6 3
10th Percentile £17.53 £13.28 £17.20
25th Percentile £23.96 £13.69 £18.63
Median hourly rate £29.51 £14.31 £22.00
Median % change year-on-year +106.18% -34.94% -37.14%
75th Percentile £33.82 £14.94 £24.59
90th Percentile £34.44 £16.88 £25.54
Hertfordshire median hourly rate £45.00 £50.00 £65.00
% change year-on-year -10.00% -23.08% +16.07%

Customer Service
Job Vacancy Trend in Watford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Watford.

Job vacancy trend for Customer Service in Watford

Customer Service
Daily Rate Trend in Watford

Contractor daily rate distribution trend for jobs in Watford citing Customer Service.

Contractor daily rate distribution trend for jobs in Watford citing Customer Service

Customer Service
Hourly Rate Trend in Watford

Contractor hourly rate distribution trend for jobs in Watford citing Customer Service.

Contractor hourly rate distribution trend for jobs in Watford citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Deployment Engineer
1 1 (50.00%) IT Engineer
Miscellaneous
1 1 (50.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 1 (50.00%) Migration
1 1 (50.00%) Problem-Solving
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft