Second Line Service Desk Analyst
England > West Midlands
As of 18 September 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Second Line Service Desk Analyst daily rate in the West Midlands.
| 6 months to 18 Sep 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 108 | 115 |
| Rank change year-on-year | - | +7 | +62 |
| Contract jobs requiring a 2nd Line Service Desk Analyst | 0 | 3 | 7 |
| As % of all contract jobs advertised in the West Midlands | - | 0.16% | 0.34% |
| As % of the Job Titles category | - | 0.17% | 0.36% |
| Number of daily rates quoted | 0 | 3 | 4 |
| Median daily rate (50th Percentile) | - | £190 | £180 |
| Median % change year-on-year | - | +5.56% | - |
| England median daily rate | £190 | £190 | £185 |
| % change year-on-year | - | +2.70% | -2.63% |
All Contract IT Job Vacancies
West Midlands
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the West Midlands with a recognized job title | 1,643 | 1,781 | 1,956 |
| % of contract IT jobs with a recognized job title | 89.44% | 93.29% | 95.14% |
| Number of daily rates quoted | 1,065 | 1,151 | 1,331 |
| 10th Percentile | £235 | £231 | £228 |
| 25th Percentile | £375 | £381 | £375 |
| Median daily rate (50th Percentile) | £492 | £500 | £500 |
| Median % change year-on-year | -1.60% | - | +1.01% |
| 75th Percentile | £582 | £624 | £600 |
| 90th Percentile | £650 | £713 | £725 |
| England median daily rate | £508 | £525 | £550 |
| % change year-on-year | -3.33% | -4.55% | - |
| Number of hourly rates quoted | 108 | 63 | 58 |
| 10th Percentile | £12.62 | £12.62 | £14.42 |
| 25th Percentile | £14.00 | £14.63 | £17.03 |
| Median hourly rate | £25.15 | £21.00 | £21.00 |
| Median % change year-on-year | +19.76% | - | +16.67% |
| 75th Percentile | £40.07 | £33.74 | £30.78 |
| 90th Percentile | £50.00 | £52.00 | £67.50 |
| England median hourly rate | £25.15 | £46.18 | £45.00 |
| % change year-on-year | -45.54% | +2.62% | +73.08% |
2nd Line Service Desk Analyst
Job Vacancy Trend in the West Midlands
Job postings that featured 2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.
2nd Line Service Desk Analyst
Daily Rate Trend in the West Midlands
Contractor daily rate distribution trend for 2nd Line Service Desk Analyst job vacancies in the West Midlands.
2nd Line Service Desk Analyst
Hourly Rate Trend in the West Midlands
Contractor hourly rate distribution trend for 2nd Line Service Desk Analyst job vacancies in the West Midlands.
