Service Desk Analyst - 1st/2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune -Power Apps
- Hiring Organisation
- Nexere Consulting Limited
- Location
- Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 21 Annual
Service Desk Analyst - 1st / 2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune - Power Apps Overview To provide 1st line support for all Incidents and Service Requests as well as some 2nd … onsite as well as remotely via MS Teams & Telephone. Key Responsibilities (will go into more detail on a call): Supporting IT Services (Incident Management / Request Fulfilment) Change Management / Problem Management / Project Management Customer Care / Collaboration / Communication Knowledge Management / ...