2 of 2 1st/2nd Line Support Analyst Jobs in England

IT Support Analyst - 1st / 2nd Line, AD / GP, O365 c.30k IT Support Analyst / Helpdesk Support Analyst - 1st & 2nd Line Support, Win10 / Win11, MS Office, Windows Server … AD / GPo / AD Connect / Entra, MS Office 365 / MS Exchange, InTune / Endpoint Manager, LAN / Wireless / VPN, Permanent, Maidstone, Kent, £26k - £30k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company seeks IT Support Analyst / Helpdesk Support … ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Working within this professional services environment the IT Support Analyst / Helpdesk Support Analyst will respond to users' calls and emails providing 1st & 2nd line support across laptops More ❯

1st / 2nd Line Support Analyst Salary: £28,000 – £32,000 Location: Fully Remote with London Travel for Client Site VisitsWe are seeking a proactive 1st / 2nd Line Support Analyst to provide technical assistance for a diverse … base across London. This position offers the flexibility of working from home with occasional paid visits into the city when in-person expertise is required.As a 1st / 2nd Line Support Analyst , you will be the first point of contact for end users, investigating issues across desktops, laptops, networks … You’ll deliver swift resolutions, ensure clear communication, and escalate where necessary while maintaining a professional client experience. Responsibilities: Delivering technical support as a 1st / 2nd Line Support Analyst via phone, email, and remote access tools Attending customer sites in London to handle issues that require More ❯