25 of 25 2nd Line Support Jobs in the South East

Role: 2nd Line Support Engineer Location: London (Hybrid – 3 Days In-Office Weekly) Salary: £38,000 - £42,000 Network IT are supporting a leading organisation seeking a 2nd Line Support Engineer to join their IT & Innovation function. This … productive, secure, and resilient. The ideal candidate will bring strong troubleshooting skills, excellent communication, and a proactive, team-oriented approach. Role Overview As a 2nd Line Support Engineer, you will be responsible for diagnosing, resolving, and documenting escalated IT issues, working closely with internal teams ...

2nd Line Support Analyst Our client is urgently looking for an experienced 2nd Line Support Analyst to join their team on a permanent basis. Please note, the role is on-site 5 days per week based in Haslemere. You will … well as a brilliant benefits package including annual leave, pension scheme, free on-site parking, training and development as well as a referral programme. 2nd Line Support Analyst - Key Skills: Support and troubleshoot Microsoft 365 applications, including Teams, Outlook, Word, Excel, PowerPoint ...

Title: 2nd Line Support Engineer Service Desk Location: Hetford, Hertfordshire (3-4 days a week in the office) Salary: Up to £35,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client cannot provide … base. They are known for their technical expertise, collaborative culture, and commitment to high-quality client support. Role Overview We are seeking an experienced 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client IT users. ...

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama … office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver effective solutions ...

/2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c£28,000 to £32,000 per year Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st/2nd Line … to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating as a 2nd Line Support Technician, you will communicate with customers effectively supporting their IT issues within the EPOS environment and escalate issues ...

2nd Line Support Engineer £25,000 - £32,000 + discretionary bonus, Burgess Hill, Monday to Friday 9am-5:30pm, Permanent, 28 days holiday including bank holidays, Bonus scheme, own transport required The Role A fantastic opportunity for a 2nd Line Support … technical trends and contribute to service improvements Support the wider technical team with complex troubleshooting Requirements The ideal candidate will bring solid 2nd Line experience with exposure to cloud environments, networking, automation, and security practices. Experience with Microsoft cloud tools, networking fundamentals, compliance frameworks ...

Technical support - 2nd line - Temporary Location :Eastleigh/Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on/4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class ...

+ occupational sick pay+ family-friendly policies + work-life balance Are you currently working in IT support, providing first or second line support in a school or business environment? Would you like to join a forward-thinking organisation where you can grow your … assist with projects that enhance IT infrastructure. This role is ideal for someone with first line experience who wants to develop second line skills. This is a fully onsite role, you will be in Camberly every day. This is an excellent opportunity to join a forward ...

Level: 2nd Line Support/Specialist Infrastructure Clearance Requirements: Ability to obtain and maintain Security Clearance Role Purpose As a 2nd Line Support Engineer , you will be responsible for the end-to-end support, stability, and security … maintain "Gold Build" images; use scripting (PowerShell) to automate repetitive build tasks and documentation generation. Incident & Problem Management: Investigate, assess, and resolve complex 2nd line technical issues within defined SLAs using ITIL-based service desk tools. Lifecycle Maintenance: Execute regular patching, firmware upgrades, and capacity management reporting ...

Overview Techunite Ltd are recruiting for a 1st/2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this … both remotely and on-site when required. Perfect for a strong 1st line support engineer wanting to progress OR experienced 2nd line engineer. Responsibilities and Duties You will be responsible for ensuring the smooth operation of customers’ IT systems and helping them achieve ...

supportive and inclusive ethos, where your technical proficiency and interpersonal acumen will be held in high regard. DESKTOP SUPPORT ANALYST (2nd Line) Salary: £35,000 - £40,000Location: London You will assume a pivotal role in ensuring the seamless operation of IT services for a diverse … What you'll do: You will occupy a central position within the organisation's IT operations. Your daily remit will encompass providing responsive second line assistance for hardware and software concerns across multiple platforms. You will engage directly with end-users both remotely and face-to-face, ensuring ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 – £40,000 per annum Hours: Monday – Friday, 07:30 – 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton. Reporting directly to the Business Systems Manager, you will be instrumental in supporting the day-to-day IT operations while actively contributing to infrastructure enhancements and technology projects. This role extends beyond ...

opportunity for a Helpdesk Analyst to provide 1st/2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing, diagnosing, repairing, maintaining and upgrading all software and hardware to ensure optimal performance. You will troubleshoot problem … resolve support issues within a pressurised environment Taking ownership of support calls through to resolution Escalation of complex issues to 2nd and 3rd line support Manage work queues and prioritise calls, re assigning work where and when necessary to ensure compliance ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 - £40,000 per annum Hours: Monday - Friday, 07:30 - 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton click apply for full job details ...

/2nd Line Support Engineer Location: Aldershot Salary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client base across the Education sector … This is an excellent opportunity for a technically capable engineer who enjoys working in a client-facing MSP environment. Key Responsibilities Deliver IT support to a variety of clients Provide both remote and onsite troubleshooting and fault resolution Install, configure and maintain Windows desktops, servers and applications Administer ...

have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen ...

opportunity for a Helpdesk Analyst to provide 1st/2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing, diagnosing, repairing, maintaining and upgrading all software and hardware to ensure optimal performance. You will troubleshoot problem ...

2nd Line Desktop IT Support Technician If you would like to take a look at the job description for this vacancy, please see this under Supporting Documents on the right-hand side of the page. ...

have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including ...

Application Support Analyst Northwest London 100% office-based My client is a world leader in MedTech and is currently hiring multiple Application Support Analysts to join their team in Northwest London. They develop and support innovative solutions that help the NHS make data-driven … using service desk ticketing tools (Jira preferred) Strong knowledge of SQL Experience supporting Windows environments Understanding of databases Experience with remote access tools Second-line support experience desirable This is an excellent opportunity to join a market-leading healthcare technology business making a genuine impact within ...

Support Technician (Temporary) Long Hanborough (On-site) | Full-time We’re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working … e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging tickets and escalating issues where required About you: Experience in IT support, service desk, or desktop support Strong knowledge of Windows OS and Microsoft 365 Confident with hardware setup and basic troubleshooting Organised, methodical ...

looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software … faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential ...

Location: Abingdon Salary £30,000 - £35,000 We are looking for a 2 nd Line IT support Engineer to work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customers issues efficiently. Responsibilities: Provide technical support ...