3 of 3 1st/2nd Line Support Technician Jobs in the UK

1st / 2nd Line IT Support Technician £25,000 to £30,000 Our client is an IT consultancy business based in Hampton, Middlesex, they're looking for a talented all round IT professional to join their expanding team. Their team is passionate, hardworking and fun-loving individuals. They want … and can deliver outstanding customer service and push beyond customer expectation. They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They will develop project skills and … Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active Directory Administration Microsoft Office 365 Administration Exchange Administration Microsoft Office suite iPhones / iPad / Smart phone Hardware support of Desktops / Printers Nice to have Cisco / Meraki Labtech / ConnectWise Microsoft Azure Benefits: Competitive More ❯

1st / 2nd Line IT Support Technician £25,000 to £30,000 Touchstone, an IT consultancy business based in Hampton, Middlesex, we're looking for a talented all round IT professional to join our expanding team. Our team is passionate, hardworking and fun-loving individuals. We want an individual … and can deliver outstanding customer service and push beyond customer expectation. We promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. We will develop project skills and … Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active Directory Administration Microsoft Office 365 Administration Exchange Administration Microsoft Office suite iPhones / iPad / Smart phone Hardware support of Desktops / Printers Nice to have Cisco / Meraki Labtech / ConnectWise Microsoft Azure Benefits : Competitive More ❯

Job Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that … provides IT solutions for opticians and the optical profession throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems … quickly and efficiently. Providing remote support by dialling into customer systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional More ❯